Fun Time Toy Company Reviews

Name: Fun Time Toy Company
Rating: 4.64

4.6 Rating 101 Reviews

90 %

of reviewers recommend Fun Time Toy Company

4.6

Based on 101 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone

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Email:

natasha@funtimetoycompany.co.uk

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Fun Time Toy Company 5 star review on 1st November 2018

Lucy Wells

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prices were the best I found online for what I was looking for. I haven't heard of this company but I will shop online here again. I do though think the communication about my purchases were poor, I was kept in the dark, no emails or texts to keep me updated or keep track of what I had spent my money on. I might have been out and might have missed my delivery :( luckily I was home. Saying that, I still would recommend to my friends with kids to shop here.”

Helpful Report

Posted 5 years ago

“There was no communication upon ordering. It took for me to contact customer service in order to get any update. As this was a gift needed for my daughters birthday it was a nervous few days. The product is fab and packaging perfect”

Helpful Report

Posted 5 years ago

“I cannot fault the experience of ordering or delivery through Fun Time Toy company. However, when I wished to cancel the order, sadly I cannot say the same. As the order had been shipped, I was advised that the best way to cancel the order was to refuse delivery when the item arrived. Unfortunately, as a third party courier is used, I was unable to do this and had to take delivery of the item. On speaking to Fun Time, I was advised the item was now my responsibility and would have to pay to return it, despite the fact that the only reason I had ended up with the item initially was because I'd followed poor advice from a representative. At 39 weeks pregnant, this was a stress that was not needed. I suggest that all employees need to know the policies and agreements in place with the third party courier re: returns to prevent further incidents like this happening again.”

Helpful Report

Posted 5 years ago

Fun Time Toy Company is rated 4.6 based on 101 reviews