“Loved the trial pack and have stayed with them ever since. My cats weren't keen on one flavour but their customer service were amazing and subbed it out of the orders going forward. My cats have the healthiest coats overseen for a while and are obsessed with the fish treats! Can't wait to see what this business does going forward.”
So glad to hear your cats are thriving with us! Their health and happiness are our top priorities, and we're thrilled that they love the fish treats. Thank you for your kind words about our customer service, we’re always here to help! Excited to share more adventures with you and your furry friends in the future!
Warm regards,
Team Fuzzball
Thanks so much for the wonderful review, Suzanne! We're thrilled to hear your friend's cat loved the food too, appreciate you spreading the word and welcome to the Fuzzball family!
Paws and whiskers,
Team Fuzzball
Thanks for your feedback, Paul! We're thrilled to hear that your cat is enjoying the treats. Your satisfaction means the world to us!
Best wishes,
Team Fuzzball
“Their customer service is one of the best I have experienced. They respond to messages promptly, and are always willing to help. Me and my fussy floof cloud are very happy with the food.”
Thanks Gemma! We're thrilled to hear that both you and your floof are enjoying our food. Your satisfaction means the world to us!
Warmest wishes,
Team Fuzzball
Thanks so much for your wonderful review, Lor! We're delighted to hear that you enjoyed the fast delivery and our selection of products. Customising future deliveries is something we love to do, and we're here to make it unique for you!
Warm wishes,
Team Fuzzball
“Extremely good and get very looked after. Even after missing a part of the order they approached me with a solution before I even received the order. Extremely happy.”
Thank you Lizanne! We're so glad to hear you felt well taken care of, and we always strive to ensure our customers are happy. Your satisfaction means the world to us!
Warm wishes,
Team Fuzzball
“Quick a well packaged delivery. The cat food is all ultra high quality, and top marks for the cool branding. The price reflects the good product. Generous bag of dry food too.”
Thank you for your fantastic feedback, Angela! We're thrilled to hear you’re loving the quality of our cat food and the fun branding. Your appreciation for our efforts means the world to us!
Happy snacking to your furry friend!
Warm regards,
Team Fuzzball
Thank you so much, Trudi! We're delighted to hear you're pleased with our customer service. Your satisfaction is our top priority, and we love being here for you every step of the way!
Warm wishes,
Team Fuzzball
Thanks a lot for your glowing review, James! We're delighted to hear your cats are loving the food and that the whole family is enjoying the experience. We take great pride in our branding, and it's fantastic that the kids are happy too!
Warm purrs,
Team Fuzzball
“It's nice to be able to sort orders out by soaking to a real person. Customer service is Absolutely _____ customer service like I've Never had before! I'm soooo very happy right now __ Thanks soo much Eli for getting in touch to sort Bob's subscription out. I've been looking online for a company like this where people actually care about what they do. Such a nice young man. Fuzzball offer a complete package for every cat. And sort it very quickly if it's not right. That matters to me in this day & age. Bob likes what's on offer it's very good quality & it's at a good price. Makes things easy. Thank you sooo very much.*****.”
