Furniture Village Reviews

1.3 Rating 977 Reviews

7 %

of reviewers recommend Furniture Village

Company Reviews

Questions

Metrics

Popular Questions:

Delivery

How does Furniture Village deliver? How long does Furniture Village take to deliver? Does Furniture Village deliver on time? How is accuracy and good condition of items delivered by Furniture Village?

Returns

How is Furniture Village returns process?

Customer Service

How can I contact Furniture Village? How quickly does Furniture Village resolve customer queries?

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Visit Website

Phone:

0800 804 8879

Email:

online@furniturevillage.co.uk

Location:

258 Bath RoadSlough
Berkshire
SL1 4DX

How is Furniture Village returns process?

Helpful Report

(3 weeks ago)

Greater than 100% of reviewers feedback is Furniture Village returns process could be better.

Helpful Report

(3 weeks ago)

33.33%

Industry Average

“ Appalling after sales service. Sofa arrived with no sliders. They were promised the next week. Never arrived. Duresta chair and stool due 2 months ago. No one returns my calls. No-one responds to emails. Avoid this company unless you 're happy to be ignored and for your furniture to never arrive. If theres a problem - tell me furnitire village rugby and let me go somewhere else and order a chair and stool. Don't leave me hanging. ”

- Helen

“ I email, call leave message and “NO ONE RETURNS” my messages. ”

- Nicky Bright

“ The Manager is never there or available and never returns your calls. ”

- W Jones

Furniture Village Reviews

Returns - Difficult