Furniture Village Reviews

1.3 Rating 1,093 Reviews

7 %

of reviewers recommend Furniture Village

Company Reviews

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Popular Questions:

Delivery

How does Furniture Village deliver? How long does Furniture Village take to deliver? Does Furniture Village deliver on time? How is accuracy and good condition of items delivered by Furniture Village?

Returns

How is Furniture Village returns process?

Customer Service

How can I contact Furniture Village? How quickly does Furniture Village resolve customer queries?

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Visit Website

Phone:

0800 804 8879

Email:

online@furniturevillage.co.uk

Location:

258 Bath RoadSlough
Berkshire
SL1 4DX

How quickly does Furniture Village resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 78% of reviewers feedback is Furniture Village takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

58.02%

Industry Average

“ Absolutely horrendous aftersales customer service and in store at Stevenage. Our Sofa is faulty and confirmed by their own Technician, yet they still refuses to do anything about it. Will never shop FV again or recommend it. ”

- Anonymous

“ Communication has been lacking; I have not received any updates from customer service and had to reach out myself to learn about the delays. ”

- Karen

“ An absolute disgrace of a company… have been waiting 5 months for delivery of a table & 6 chairs… usual excuse of ‘shipping’ issues! Manager in-store very rude & customer service useless. ”

- Anonymous

Furniture Village Reviews

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Customer Service - Average