Furniture Choice Reviews

1.6 Rating 121 Reviews

12 %

of reviewers recommend Furniture Choice

Company Reviews

Questions

Metrics

1.6

Based on 121 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 41%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Returns & Refunds
Returns Process	Could Be Better

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Helpful Report

(1 month ago)

You can contact Furniture Choice by Telephone and Email.

Helpful Report

(1 month ago)

72.73%

Industry Average

“ Excellent service.Our chosen suite was not suitable for us.The company picked it up on the agreed date and refunded our money without any fuss or bother.Do not fear using this company the service is first class. ”

- K and J Scott

“ Don’t shop with these .service is a disgrace .We ordered table and chairs .we waited 9 weeks then were told we would have to wait another 3 weeks .Finally when it come guess what 4 of the 6 chairs were ok .the other 2 chairs had the wrong legs .After numerous phone calls and emails .we sent a picture of the chairs .And still waiting for a reply .absolute shambles .never again . ”

- Anonymous

“ Customer aftercare service is incredible and really helpful. ”

- Anna Summerhayes

Furniture Choice Reviews

Customer Service - Good