Furniture Choice Reviews

1.6 Rating 121 Reviews
12 %
of reviewers recommend Furniture Choice
1.6
Based on 121 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 51%
Accurate And Undamaged Orders
Greater than 41%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Returns & Refunds
Returns Process
Could Be Better
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Furniture Choice 5 star review on 11th March 2024
Anonymous
Furniture Choice 2 star review on 1st October 2022
Florentina
Furniture Choice 2 star review on 1st October 2022
Florentina
Furniture Choice 2 star review on 1st October 2022
Florentina
Furniture Choice 2 star review on 1st October 2022
Florentina
Furniture Choice 2 star review on 1st October 2022
Florentina
Furniture Choice 2 star review on 1st October 2022
Florentina
58
Anonymous
Anonymous  // 01/01/2019
Ordered an 8 seats extending dinning table of £1,380.00 and 5 chairs out of 8 arrived full of cracks all over the sitting panels and along the table frame. Has a small dent on the leather of one of the chairs as well. You would think that spending this amount of money you get premium quality but that's not the case with this company. I contacted them about and I've been offered two options, one of £100 discount or to uninstall the parts were damaged and they will arrange the new ones to arrive, obviously I didn't find either of those options to be fair as uninstalling and reinstalling it would have to be done by yourself and the £100 was to little to compensate the purpose of having paid for premium quality. I did accepted the £100 as a discount as this was the less stressful, however still not happy with what I've got for the money so the purpose of this review is not to recommend Furniture and Choice. Quality Control should be at higher standards, people are paying a lot of money for cheap materials.. chairs in specific, review that Furniture.
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Helpful Report
Posted 1 year ago
The Rochester Slate Grey Plush Fabric Corner Sofa terrible end seat dips tilting you inwards, all padding has flattened and looks awful.... Angela Rivers the same has happened with ours we got in August 2021 have messaged company awaiting reply
Helpful Report
Posted 2 years ago
Service good, the rochester suite terrible end seat dips tilting you inwards,all padding has flattened and looks creased,had this suite since July and is now hurting my back so uncomfortable bitterly disappointed.havent liased with company as yet,not a complainer don't see what can be done as its so flat now.
Helpful Report
Posted 2 years ago
As other have said delivery put back time after time. Not sure how website can show same sofa as delivered in time for this Christmas when ours is not due until March. Two month wait already.
Helpful Report
Posted 2 years ago
This company is not selling anything in leather i had bad experience .be careful
Helpful Report
Posted 3 years ago
Ordered a 3&2 sofa only one arrived in stated day and second arrived over a week apart as only one was sent out at a time no explanation or apologies this has put me off from buying from this place again
Helpful Report
Posted 3 years ago
We had white gloss table and six purple chairs. Chairs are really nice table is ok a bit rough and is not gloss under the table has a few missed gloss on the edges of the table I suppose for the money should not have expected any more will probably last about 12 months looks nice at a glance
Helpful Report
Posted 6 years ago
Furniture Choice is rated 1.6 based on 121 reviews