Gadget Cover Reviews

Name: Gadget Cover
Address: 602 Cumberland House, 80 Scrubs Lane, London United Kingdom, London
Rating: 1.56

1.6 Rating 43 Reviews

12 %

of reviewers recommend Gadget Cover

1.6

Based on 43 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email

About Gadget Cover:

Gadgetcover offers affordable mobile phone, laptop and gadget insurance in the UK where you get great value mobile phone, laptop, camera & gadget insurance quotes from Gadget-Cover.com. . It is up to 60% cheaper than most high street brands.

Visit Website

Phone:

08712221130

Email:

info@supercoverinsurance.com

Location:

602 Cumberland House, 80 Scrubs Lane, London United Kingdom
London
NW10 6RF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My claim started for my mobile phone on the 15/08/16. It's now 06/10/16 still no phone. I have had to constantly chase them and have spent hours on phone and emails .and on to the phone to my network provider Then they acceted my claim and I sent my phone off to the repair centre (once I had paid the excess and postage cost.) I had heard nothing for 5 working days later so I rang again, to be told the phone will be back with you by 03/10/16 at the latest. Still no phone so call back on the 04/10/16. Someone will ring back to tomorrow. But surprise surprise no call back So call back today 06/10/16 someone is look in to it and will call you back with in the hour still no Phone call? I give up think I need to bite the bullet and buy a new phone and seek legal advice Truly awful Kieran Shaw Update still NO PHONE 10/10/16”

Helpful Report

Posted 7 years ago

“4th september Have sent 4 emails now regarding my samsung s7 edge which I have dropped and smashed. Had no response at all. Cannot get through on phone line!! waited 40 minutes on hold then was cut off without ever speaking to anyone!! they are completely ignoring me!!! Update 15/9....still not heard back from claims advisor. pathetic. AVOID THIS COMPANY AT ALL COSTS. Its been 2 weeks since I contacted them and my claim hasnt even been accepted yet let alone my phone sent off and repaired. Plus its my birthday today and i have no phone which I am paying a high monthly contract for. Should have paid the extra £3 a month and insured with EE who guarantee 48 hour turnover with phone repaired and replaced. this company dont give a dam weeks later still no reply. maybe if they spent more time dealing with claims than replying to bad reviews it would help!!!!!!!!!!!!!!!!! In fact is there not something in the terms and conditions about compensation as you are taking so long to bother dealing with my claim. September 19th update....finally heard from company and have sent phone away for repair....fingers crossed there are no more hassles... Update 22nd september....no word at all from company have they received my phone where is it ...who knows...........Absolutely apalling. You shoud be keeping people updated about where there phone is when it will be returned etc.... 26th September still no response to emails or other communication....wondering where my phone is. Getting really angry SO WAITED 50 MINS ON HOLD TO BE TOLD THEY CANT GET A SCREEN UNTIL THE 13TH OCTOBER!!!!! SO I HAVE TO WAIT SEVERAL MORE WEEKS FOR MY PHONE. NO CHANCE. COMPLETELY OUT OF ORDER IM CALLING CITIZENS ADVICE. PAYING £40 A MONTH FOR A PHONE I DONT HAVE”

Helpful Report

Posted 7 years ago

“Their courier service they use for collection are the worse I have ever come across, they could not even provide a contact number for them to chase the courier up to get an estimated time for collection, they didn't even know thee name !! and your suppose to trust them with the repair of your laptop, you wouldn't even know if it would eventually arrive to repairers”

Helpful Report

Posted 8 years ago

Gadget Cover is rated 1.6 based on 43 reviews