Bank of Scotland Reviews

2.6 Rating 55 Reviews
40 %
of reviewers recommend Bank of Scotland
2.6
Based on 55 reviews
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Glasgow/Anniesland branch business banking was rude I went to Anniesland branch for putting check from backdated payment from Bank of Scotland Mortgage and l decided withdraw money because l started decorating my house and building driveway.Older lady behind business side clearly wasn’t happy What she’s doing and started questioning me why l want English notes,where lm going to spend it,my account not business?I asked why you asking so much question?She said they need to ask money laundering purposes.l said clearly you can see my wages coming in from my legal employment and it’s legal money.The way She’s speaking and questioning me Was undermining Disrespectful.She judge me from my dirty clothing.If she said from start “l need to ask you some security questions if you don’t mind” or been polite l don’t mind it but not this way. I won’t go back this branch agin.
Helpful Report
Posted 4 years ago
Great customer service and sorted my issues with no fuss at all.
Helpful Report
Posted 4 years ago
Bank of Scotland is rated 2.6 based on 55 reviews