Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,599 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to work with and happy to help with any problems you might have including offers and ways that will help your experience E.G. Offering extra miles and various other things to your bundle that you may not have thought about before, WOULD recommend to any new driver like myself.”

Helpful Report

Posted 8 years ago

“Relyable company”

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Posted 8 years ago

“It great tell how i am good driver and give us reward money and Help me impove my driving.”

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Posted 8 years ago

“I'm very happy with carrot insurance, it's great ,”

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Posted 8 years ago

“As a new driver the cash reward system works very well as it makes me feel that the company is building trust. It's motivating me to drive safely to earn the rewards, the better the driving, better the reward.”

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Posted 8 years ago

“Customer Service is outstanding along with friendly staff. The app is simple to use and so easy to find out how you've been driving and the rewards you'll get from how you drive.”

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Posted 8 years ago

“Provided good customer service and easy application.”

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Posted 8 years ago

“So good that they give you cash back, recommend carrot insurance to everyone!”

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Posted 8 years ago

“Very quick and helpful service!”

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Posted 8 years ago

“Happy! 5/5 every time I phone they are there , and helpful as ever, very happy!”

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Posted 8 years ago

“Best insurance I've ever had, good fair price, friendly staff, brilliant benefits, and no limitations with the black box :)”

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Posted 8 years ago

“5/5 amazing service”

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Posted 8 years ago

“Everything is great & great service”

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Posted 8 years ago

“Lovely customer helpline always handy and happy to help”

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Posted 8 years ago

“Cheapest Price On Comparison at the time. I am on third day of the better driver version where I connect my phone to a small orange box stuck to bottom of windscreen. It's ugly for sure but better than having one fitted. I just have to turn on Bluetooth on my iPhone and it records my journey. App is clear and it's also clear carrot want you to drive in the day when your meant to be in work or just after rush hour but before 11pm and after 5am, but then again, it's not my fault if my phone dies while driving, it wouldnt be safe to try and plug it in somehow would it? Although you are subject to a £500 additional excess if you are not connected and have an accident. I think it's good and easy to score green each day but I can see myself having to buy more miles, apparently the higher your score at the time you call the better price per mile you will pay. I remember the wait times when taking out the quote so I plan on not having a reason to call them anytime soon for miles”

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Posted 8 years ago

“Carrot insurance are a very helpful company they always provide support when it is needed and when the came out to fit my black box they went in depth about all of the requirements.”

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Posted 8 years ago

“Absolutely outstanding service from Carrot insurance. The I-box was installed at a time that suited me best with no hassle and a text alert to let me know they were on their way! I can't criticise anything about this company. They have everything you could think of and more! The rewards are amazing!! Who would've thought that being a good driver would mean getting money back every quarter. Fantastic idea!”

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Posted 8 years ago

“Good cheap insurance, great rewards and overall makes driving safer and cheaper”

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Posted 8 years ago

“Create communication and a simple easy process in which they sorted my insurance policy, they also were very helpful in helping me get the maximium yearly mileage.”

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Posted 8 years ago

“Very UI friendly application, lets me track miles, driving style (0-10), rewards. Overall service is Excellent, insurance fo young drivers used to be worrying, they made it a great and friendly experience/welcome!”

Helpful Report

Posted 8 years ago

Carrot Insurance is rated 3.8 based on 3,599 reviews