Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,599 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good for first time drivers”

Helpful Report

Posted 8 years ago

“Affordable with cash back insentive”

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Posted 8 years ago

“After having 2 insurances with different companies previous to Carrot, I can honesty say they're the best so far. From fantastic customer service to helpful staff to the great rewards for driving with an irritating black box, they're the best all round!”

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Posted 8 years ago

“Very impressed with the service received from Carrot. From my accident to changing car 5 times! They've been great through everything!”

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Posted 8 years ago

“My names Charlie I'm 21 and I was made to think insuring a car was a lot of hassle but carrot was quick and easy, The website was easy to understand and booking a time for the black box to be fitted was very straight forward. thanks carrot”

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Posted 8 years ago

“All very clear and smooth transaction & at a great price to the rest of the high street/companies selling insurance, everyone I spoke to were great, and I could understand them very clearly. The guy that came out to fit black box was very polite and helpful. Will now look at changing all my insurance policies to them when they are up for renewal.”

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Posted 8 years ago

“Every one was really polite on the phone when I was setting up my insurance with carrot, they where friendly and very helpful.”

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Posted 8 years ago

“Although I am no longer with Carrot I'm giving five stars for only one reason and that reason is an advisor called Heather. Carrot should be honoured to have her in the team, Heather is amazing, she genuinely cares and truly understands each clients needs.”

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Posted 8 years ago

“The fact i can earn rewards for good driving is a massive bonus! Its also cheeper car insurance than anywhere else i checked”

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Posted 8 years ago

“I could easily redeem the cash out the atm”

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Posted 8 years ago

“Great service. Cheap car insurance”

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Posted 8 years ago

“3x cheaper than quote from previous insurer”

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Posted 8 years ago

“Easy policy to apply to, helpful staff with quick replies to all queries. Affordable price and great carrot card rewards!”

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Posted 8 years ago

“no problems, quick and easy, happy days”

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Posted 8 years ago

“I have really enjoyed my first few months with carrot, I enjoy the frequently given updates and texts alerts about my driving. I was very happy with the money given back when I changed my address and how the member of staff helped me with this and I was very happy with their service, overall carrot have been very good as an insurance company.”

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Posted 8 years ago

“no problems, quick and easy, happy days”

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Posted 8 years ago

“Cheapest insurance by a long shot for a first time driver like myself. The black box makes me aware of how my driving is and I can show my parents so that they don't worry as much about me being out and about by myself”

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Posted 8 years ago

“Great service always works”

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Posted 8 years ago

“I've just passed my test in September and insurance was looking ridiculous prices. I came across carrot on compare the market and they were 100% the most reasonably priced to insure my car. The black box is very accurate and I've had no issues when dealing with carrot. I've just finished my first quarter and should be receiving my carrot card shortly with a nice amount of cash on it!!”

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Posted 8 years ago

“As a young new driver, a black box was the most beneficial and affordable way to have a car. Since being with Carrot, I have had no issues! All of my scoring has been very accurate and my first Quartly Reward was excellent :) I would definetly recommend to others like me.”

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Posted 8 years ago

Carrot Insurance is rated 3.8 based on 3,599 reviews