Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,600 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,600 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company”

Helpful Report

Posted 5 years ago

Hey Shefat, Thank you so much for your review, Have a great day! Many Thanks - Chris @ Carrot.

Posted 5 years ago

“Very fast and accurate service in order to set me up with my first insurance quote”

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Posted 5 years ago

Hi, Thank you very much for your review, have a great day! Many Thanks, Chris @ Carrot

Posted 5 years ago

“Great help”

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Posted 5 years ago

Hey Gaby, thank you so much for your review, we are glad you have found us helpful. Have a great day! Many Thanks - Chris @ Carrot

Posted 5 years ago

“Cheap quote, makes me concentrate on my quality of driving. Have become a better driver for that 😁”

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Posted 5 years ago

Hi Jess, thank you so much for your review, we are glad you are happy with our quote and have become a better driver. Have a great day! Many Thanks - Chris @ Carrot.

Posted 5 years ago

“Helps keep drives safe with the rating of driving and helps get insurance for lower”

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Posted 5 years ago

“Easy online chat access and so helpful ! Recommended”

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Posted 5 years ago

Hey Lily, thank you very much for your review we are glad you are happy with our Live Chat service and find our agents helpful. Have a great day! Many Thanks - Chris @ Carrot.

Posted 5 years ago

“Cheapest quote at first and still cheapest quote even though it’s a renewal! Helps you drive safer and save money!”

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Posted 5 years ago

Hey Amanda, thank you very much for your review, we are glad you are happy with our prices and have saved money on your policy. Keep driving safe and have a great day! Many Thanks - Chris @ Carrot.

Posted 5 years ago

“Price for insurance is very reasonable.”

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Posted 5 years ago

Hi, Thank you so much for your review, we are glad to hear you are happy with our prices. Have a great day! Many Thanks - Chris @ Carrot.

Posted 5 years ago

“The price for insurance is very reasonable.”

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Posted 5 years ago

Hi, Thank you very much for your review, we are glad you are happy with our prices. Have a great day! Many Thanks, Chris @ Carrot.

Posted 5 years ago

“Great service”

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Posted 5 years ago

Hi, thank you very much for your review, have a great day! Many Thanks - Chris @ Carrot.

Posted 5 years ago

“The price of the insurance is absolutely brilliant I have been with them for over a year now, and my price went down within a year by nearly half! I was amazed. The customer service is brilliant whenever I need help they are always very friendly and helpful!”

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Posted 5 years ago

Hey Danielle, Thank you so much for your review, We are glad you are happy with our prices and our service. Have a great day! Many Thanks - Chris @ Carrot.

Posted 5 years ago

“Carrot insurance has been great there live chat is so easy to use and gets any problems resolved in now time.”

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Posted 5 years ago

Hi Mark, Thank you very much for your review, We are glad you are happy with the live chat service and your queries are quickly resolved. Have a great day! Many Thanks - Chris @ Carrot.

Posted 5 years ago

“The advisors on live chat are very helpful, always aiming to get your queries solved quickly and professionally. A good price for my insurance and I enjoy the rewards for having a “green week” on my app :)”

Helpful Report

Posted 5 years ago

Hi, Thank you very much for your review, we are glad you are happy with how your queries have been resolved and our prices and rewards. Have a great day! Many Thanks - Chris @ Carrot.

Posted 5 years ago

“Helpful with everything”

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Posted 5 years ago

Hey Charlotte, thank you so much for your review, have a great day! Many Thanks - Chris @ Carrot.

Posted 5 years ago

“Customer service, although via online chat, is very responsive. Really happy with my first year of insurance and impressed to receive a competitive renewal quote. It's so nice to experience a company supporting customer loyalty.”

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Posted 5 years ago

Hey Bethany, Thank you so much for your review we are glad you are happy with our Live Chat service and that you have been happy on cover and have chosen to renew. Have a great day! - Many Thanks Chris @ Carrot.

Posted 5 years ago

“Verry good insurace”

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Posted 5 years ago

Hey Ovidiu, thank you very much for your review - Have a great day! Many Thanks - Chris @ Carrot.

Posted 5 years ago

“They treated me fairly and I got a great price for being a young male driver. Their price couldn't be beaten by even the comparison sitest. I've been with them now for 2 years and intend to always get a quote from them first.”

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Posted 5 years ago

Hey John, thank you so much for your review, we are glad you are happy with our prices, have a great day! Many Thanks, Chris @ Carrot.

Posted 5 years ago

“Was on the phone to a member of staff named ryan, a really helpful person who got what I was saying and understood perfectly. A great company overall with the price and the service they provide.”

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Posted 5 years ago

Hi, Thank you so much for your review I will make sure this gets fed back to Ryan, we are glad you are happy with our price and our service. Have a great evening! Many Thanks - Chris @ Carrot

Posted 5 years ago

“Brilliant service! Always helpful and the best insurance provider I have had in my 2 years of driving! Love them !”

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Posted 5 years ago

Hi Mia, Thank you so much for your review, we are really glad you are happy with our service. have a great evening! Many Thanks - Chris @ Carrot.

Posted 5 years ago

“Friendly , co-operative , efficient and easy. These are all the things that carrot insurance ensures to make your experience with them the best. Every time I’ve had a problem arise , carrot insurance deals with it ASAP and to the highest level.”

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Posted 5 years ago

Hey David, thank you so much for your review, we are glad you are happy with our service. Have a great evening! many thanks - Chris @ Carrot.

Posted 5 years ago

Carrot Insurance is rated 3.8 based on 3,600 reviews