Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,599 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous, friendly customer service, rewarding and affordable! Couldn't ask for any better insurance on my first car! I love it! Thank you carrot!”

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Posted 8 years ago

“Great service and cheap insurance”

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Posted 8 years ago

“Very informative”

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Posted 8 years ago

“Thanks U made me happy”

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Posted 8 years ago

“Its a great insurance company. Very friendly and polite customer service”

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Posted 8 years ago

“Just got £50 very nice surprise”

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Posted 8 years ago

“Great prices great company easy to talk to”

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Posted 8 years ago

“Reward for good driving”

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Posted 8 years ago

“Just got £50 very nice surprise”

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Posted 8 years ago

“There are positives and Negatives to any insurer. I've just finished my first year with Carrot and earned a total of £300 cashback! Saved that up and renewed my insurance and it has dropped a considerable amount! Over 50%! As long as your car is standard, you drive safe and to the box's limits. You have nothing to worry about! The only downside is the waiting time to the customer service team, But once you get in they resolve your issue straight away. I recommend going with Carrot for the first 2 years of your driving. Well worth it!”

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Posted 8 years ago

“Cheap insurance, good customer service. It's nice to be awarded for good driving!”

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Posted 8 years ago

“I'm pleased with carrot so far. It was the lowest insurance I could find and so far the customer service has been great. The only downside is with the black box..it's great however I do work late nights on occasions and it drops my score right down which is annoying. But apart from that I would definitely recommend.”

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Posted 8 years ago

“Have had my policy for a few months now and I am happy so far. It is the cheapest insurance I could find by far and has a great costumer service team to help when ever you need it.”

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Posted 8 years ago

“I've been insured with carrot for a few months and have no complaints, they were the cheapest price out but deliver great customer service”

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Posted 8 years ago

“Carrot insurance has allowed me to drive at an affordable price, having an I-box isn't bad as you should be driving normally and safely anyway! I like how the cash backs give you an incentive to drive safely as this will hopefully stop others from having accidents! Really happy with the service and the way everything's been dealt with!”

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Posted 8 years ago

“Carrot insurance has been a great company as I am only 18 even though my payments are very high am hoping that they will be much lower after my first 12months”

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Posted 8 years ago

“Very good very simple good prices and great added bonuses”

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Posted 8 years ago

“I love the rewards and that I can see how well I've been driving, good customer service”

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Posted 8 years ago

“Great customer service, very easy instructions for first time insuring a car and price is very good!”

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Posted 8 years ago

“Good rates app is easy to use and mother is at ease knowing I'm driving safe and can track my car”

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Posted 8 years ago

Carrot Insurance is rated 3.8 based on 3,599 reviews