Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,599 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great first 3 months with Carrot Insurance. Just had my first cash reward for good driving. This is a real incentive to keep driving carefully. Excellent customer services and love the dashboard facility.”

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Posted 10 years ago

“They have given me a good service, especially when I have questions, the calling service have always been lovely.”

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Posted 10 years ago

“Good value, easy to track driving performance with the app, incentives good not only as cash rewards but because they reduce the risk premium overall”

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Posted 10 years ago

“Great company Weekly carrot chat is a good idea keeps you focused on what you are doing Keep up the good work carrot”

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Posted 10 years ago

“This company is good. They give plenty of feedback and having the app to vuew your score is nice. The quarterly rewards give a good incentive to drive well, which in my eyes makes me a better dricer overall very satisfied so far.”

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Posted 10 years ago

“very good and very helpfull”

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Posted 10 years ago

“Cheapest car insurance I could find by a mile! Had a few little problems that have been promptly dealt with. Very good customer service.”

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Posted 10 years ago

“Great customer service!”

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Posted 10 years ago

“Very helpful and always ready to go the extra mile to help. GREAT thanks”

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Posted 10 years ago

“Fantastic company”

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Posted 10 years ago

“Excellent customer service, all round great insurance company”

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Posted 10 years ago

“Attractive pricing once you take into account the cash back that you can generate by driving safely. It does give you reminders when you are speeding, which I consider a good thing. Claiming cash benefits is fairly straightforward once you have activated the card they send you. Pretty good discounts the longer you stay with them.”

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Posted 10 years ago

“Was comparing car insurance and found carrot insurance. Did a little research into them and went ahead and took out a policy with carrot. They were very helpful on FB, Twitter, email and over the phone. No night time curfews. Cash rewards for driving well, no penalty for driving poorly, but wouldn't recommend speeding :P”

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Posted 10 years ago

“Fantastic Insurance company, great communication in terms of getting you insured and setting up payments, installing the box was convenient and done within a good time frame. The App which comes with the insurance is also helpful in checking out your driving and gives you an update on your miles.”

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Posted 10 years ago

“Easy to deal with, also added my partner on to my policy I'm happy :)”

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Posted 10 years ago

“I found carrot's monitoring very useful as it helped me focus on my driving technique and to drive safe and be more aware. It definitely also helps me improve my performance as an overall driver. I wish to get better as a driver and be rewarded for my improved driving skills.”

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Posted 10 years ago

“Very good had no problems with black box”

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Posted 10 years ago

“Very pleased with carrot insurance very good customer service! and also like the tracker as I can keep track on my driving”

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Posted 10 years ago

“Very good and on top of everything”

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Posted 10 years ago

Carrot Insurance is rated 3.8 based on 3,599 reviews