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Carrot Insurance Reviews

3.8 Rating 3,599 Reviews
71 %
of reviewers recommend Carrot Insurance
3.8
Based on 3,599 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Within 5 Days
Documents Delivered On-time
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Carrot Insurance Reviews
Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous
Anonymous  // 01/01/2019
Great to see the report weekly, you can track where improvements can be made
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Posted 10 years ago
I was very much in two minds to have this insurance or the device fitted to my car, however I believe it's probably the best decision I could have possibly made! Not only am I a safe driver, it make you aware of the roads more, and the safety of other people. I also love the fact you can have an app on your phone to see how we'll your driving, and tips on how to improve your driving next time you're on the road to get more money back. The app also includes a "find my car" so not only if you've forgotten where you parked but your car is stolen, chances are you will alway know where it is !! I think this insurance group is fantastic, and very much worth the money :) I could 100% recommend Carrot !!!
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Posted 10 years ago
I insured with carrot at the beginning of January and so far I am loving it! I've had no issues and see why people are leaving good reviews. I like how it encourages me to improve my driving and being able to check my score after each journey is getting quite addictive! Seeing I am improving is a great confidence booster. Had a few issues with the app, the find my car tool in particular but this has not impacted on my opinion of Carrot.
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Posted 10 years ago
Carrot was actually the cheapest insurer I got quoted which is why I went with them (I am 18). The app and website are very good and let you see info on your past 20 drives so you know where you need to improve. I have had to ring them a couple of times (changes to policy etc.) and every time they have been extremely helpful. Its a great policy as your insurance price can only effectively go down and not up so unlike with other insurers you are not at a risk of an increased premium. I'd really recommend Carrot and believe that they are quickly increasing in popularity as my friend who recently passed his test also took out insurance with carrot.
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Posted 10 years ago
Very happy with service
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Posted 10 years ago
Very good. Not a bad word to say
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Posted 10 years ago
carrot insurance gave me the best quote out of several different insurance companies and so far have always kept me updated on important information.
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Posted 10 years ago
Cannot fault carrot insurance, first time insurance for me and iv had no problems. Great communication. Highly recommended :)
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Posted 10 years ago
Just taken out a policy for my 17 year old son - very helpful, black box fitted very quickly, cheapest quote we found anywhere. Thsnkd
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Posted 10 years ago
Carrot Insurance is a fantastic way to keep track of your driving skills ensuring you remain a safe driver through course of your driving years. All new young drivers should consider starting their insurance policy with Carrot.
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Posted 10 years ago
Young driver insurance is extremely expensive and carrot was one of the cheapest I found. The weekly emails are great for keeping track of how my driving is improving.
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Posted 10 years ago
Very good communication system as i always received emails on my driving score and i am pleased with this service. Driving with Carrot Insurance is safe and sound as i know ill always get an update with any information that i need.
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Posted 10 years ago
I am very happy with Carrot, as they provide excellent customer service. Also the insurance was one of the cheapest on the website. However they offer many rewards which is something positive.
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Posted 10 years ago
Fair price. Quick fitting of black box And friendly service. Only thing is still waiting for carrot card.
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Posted 10 years ago
I went with carrot as it was the.cheapest insuranace quote that I had and the policy seems to be good even though the black.box gets fitted its good that you get rewarded by having money back
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Posted 10 years ago
I love the fact you can track your driving score and see how many miles you use. Carrot is a cheap insurance company too :) would definitely recommend
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Posted 10 years ago
Overall very pleased with the service that's been provided. No issues yet :).
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Posted 10 years ago
Very happy with level of service. Also tells you what you can improve on every week to get the highway possible rating on your dashboard!
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Posted 10 years ago
Carrot Insurance are a great way for young new drivers to get started on the road. With weekly updates by email, you are kept completely informed as to your driving standards along the way. Although insurance premiums are high as a new young driver, Carrot came out the cheapest compared to all the others.
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Posted 10 years ago
Keeping record of my driving is so easy and thanks to the online dashboard, I know exactly how to improve my driving. Carrot insurance emails me each week and have very good communication.
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Posted 10 years ago
Carrot Insurance is rated 3.8 based on 3,599 reviews