Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,599 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am 18 and a first driver. Was very happy choosing carrot insurance as the black box encourages me to drive safe in order to keep others safe. Would recommend to all first drivers out there!”

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Posted 9 years ago

“Great company and the black box is going very well so far! For a first car im happy I insuranced with these guys, low price.”

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Posted 9 years ago

“I love the fact that I have insured with this company. Being able to keep others safe and myself is very important and this company helps customers achieve this. Just brilliant!”

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Posted 9 years ago

“So far so good, I haven't had any issues with carrot, they are easy to contact and very helpful. Love how I can keep tract of my driving score! Would definately recommend!”

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Posted 9 years ago

“Easy company to deal with very efficient, loving the cash back!”

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Posted 9 years ago

“Much cheaper quote than I got from any competitor. Rewards you for good driving with cash back and cheaper top up miles if you exceed your annual mileage. Would definitely recommend”

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Posted 9 years ago

“I had no problems. brilliant customer service, friendly polite. I had my cover for less than a week then someone reversed into my parked car they dealt with the issue no problem cant fault them. even the box is on point.”

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Posted 9 years ago

“The concept of being able to check your performance on your drivers dash board is a great concept and tool for training young drivers whilst rewarding them financially at each quarter and a discount off the next years insurance,gives them incentive to drive sensibly. One down point I have had to keep phoning to receive my reward card and have been told its been sent out, it had not they are re-issuing it and I still haven't received it. Robbie Pople S690131T”

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Posted 9 years ago

“Perfect would definitely recommend to anyone looking for cheap and easy insurance, great for new drivers”

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Posted 9 years ago

“Great value for a new driver. Really easy to get my 'black box' fitted and great being able to see how my driving is going. I would recommend Carrott to any new driver”

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Posted 9 years ago

“Really. Good. Get feedback from every drive and fairly lenient with speed. Only downside is how they score you for long drives even though I have said I will do a lot of miles”

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Posted 9 years ago

“My insurance was sorted out on line and was the most competitive I could find. The fitting of the black box took 30 minutes and so far has worked very well. I wasn't made aware that driving after 11.00 at night would mark my usage down to -2.0. Being allowed to drive after 11.00pm was one of the reasons I took out this insurance. The app works really well and gives you an accurate view of current driving scores, cashback and insurance discount earned.”

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Posted 9 years ago

“I passed my test not so long ago and I am only 17 years of age. I thought I wouldn't be able to insure a car with the quotes that I had collected however when I came across Carrot this all changed. They gave me a quick cheap quote via confused.com I then rang them up and set up everything. I was delighted with the friendliness of Carrot and I found them very helpful. Being able to view you're driving scores and many other things via the app and online entices you to drive better especially with cash rewards. When I first had the box fitted there was a problem with one of the figures I contacted them and without fuss they sorted it out straight away. Since then I have had a couple of enquires because its my first ever policy and I have contacted them in numerous of different ways including E-mail, Facebook messenger and telephone. Each time i have had a quick and helpful response, I am over the moon with this company, they beleive in young drivers and its made my life so much easier.”

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Posted 9 years ago

“Since I started I have had no problems. good and friendly service.”

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Posted 9 years ago

“excellent so far”

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Posted 9 years ago

“Fantastic service! By far the most flexible company to deal with in terms of insuring with a black box for a young driver, not too many restrictions. Highly recommend Carrot, good competitive price and lots of benefits.”

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Posted 9 years ago

“Best quote for my son who had just passed and the guy who fitted the box was great. Love seeing how my son is driving and all in all very impressed. Wish I had allowed more for mileage as he's covering a lot of miles but overall very happy. I too need to find out how to claim the bonus for good driving so any help would be gratefully received.”

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Posted 9 years ago

“I'm a first time insurer at the age of 17 and carrot have been brilliant at getting me on the road with the box installation being quick. Every person I've spoke to has been polite and as helpful as they can. Couldn't ask for anything better. The app is a good idea for keeping track of your score and your rewards but also keeping an eye on your mileage. Thanks carrot, I made the right choice ????”

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Posted 9 years ago

“The app is amazing to track how your driving is. Also the cheapest insurance I could find for a new young driver and so far it has been good.”

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Posted 9 years ago

“i have the found the service so far to be exceptional for my first experience of car insurance. The engineer who fitted the box gave me a better understanding of the way that the insurance works and what type of driving is required to comply with carrots requirements. All in all i am impressed with the service and cost of the insurance and would reccomend Carrot to my friends.”

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Posted 9 years ago

Carrot Insurance is rated 3.8 based on 3,599 reviews