“I was involved in an accident whilst stationary, called Chaucer direct from roadside. Excellent service and follow through with a named claims adviser.”
Hi,
Customer service is a top priority for us especially when one of our customers has experienced an accident and are going through the claims process. Therefore, I am glad to hear that you are pleased with the service you received after the accident, which can be a very stressful time. Thank you also for taking the time to write a review.
All the best,
Steve
“Ok company but I told them I bought the car two days later than i did so they charged me another £20 but when I took the policy out I told them I wasn't sure I. The date I had I had bought the car and also kept getting letters demanding I send my driving licence and a copy of my log book which I have never had from any one else.”
“Always very helpful. I have spoken to customer service on a number of occasions adding my son temporary onto the insurance. Excellent service provider.”
Hi Maureen,
I am glad to hear that you are pleased with the service you have experienced and find our staff very helpful. Thank you for taking the time to write a review.
All the best,
Steve
