Hi,
Thank you for taking the time to write a review. I'm pleased to hear that you are happy with the service received and that you find our staff helpful.
All the best,
Steve
“Everything has been a painless experience and on the whole a very good and satisfactory completion of getting my car insurance from start to finish.
Only draw back was when I asked about fitting tinted film to rear windows of my car, and was told it would cost to update my insurance and my insurance cost would be increased. Needless to say I did not fit the tinted film.”
Hi,
Thank you for choosing Chaucer Direct to insure your vehicle and I'd like to take this opportunity to welcome you as a new customer. I'm pleased to hear that you are happy with the customer service received and thank you for taking the time to write a review.
All the best,
Steve
“I was involved in an accident whilst stationary, called Chaucer direct from roadside. Excellent service and follow through with a named claims adviser.”
Hi,
Customer service is a top priority for us especially when one of our customers has experienced an accident and are going through the claims process. Therefore, I am glad to hear that you are pleased with the service you received after the accident, which can be a very stressful time. Thank you also for taking the time to write a review.
All the best,
Steve
“Always very helpful. I have spoken to customer service on a number of occasions adding my son temporary onto the insurance. Excellent service provider.”
Hi Maureen,
I am glad to hear that you are pleased with the service you have experienced and find our staff very helpful. Thank you for taking the time to write a review.
All the best,
Steve
