Dial Direct Reviews

4.3 Rating 3,323 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,323 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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How do I contact Dial Direct?

Helpful Report

(1 week ago)

You can contact Dial Direct by Telephone, Email and Live Chat.

Helpful Report

(1 week ago)

96.85%

Industry Average

“ The Price, Cover and Customer service is excellent.. ”

- Anonymous

“ Faultless customer service, kept up date with insurance renewals, possibly the best value on the market. I will continue to use Dial Direct for as long as possible. ”

- Terry Hayes

“ The timing of renewal quote was good. The price was good, with other insurers they Jack the price RIGHT UP HIGH, with DD it ca.e within an acceptable level. In the past with other companies I have had to search for competitive quotes, with DD I accepted the first quote they sent. Good around service. ”

- David L

Dial Direct Reviews

Customer Service - Good