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eCar Reviews

3.3 Rating 26 Reviews
58 %
of reviewers recommend eCar

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What began as a lingering technical issue gradually escalated into a serious account lockout, creating uncertainty and mounting pressure. Conventional support channels failed to provide clarity or progress, which only added to the frustration. After careful consideration, I reached out to U.R.F, under the leadership of Unique Services. From the outset, their approach was methodical and reassuring. The team conducted a thorough assessment, identified the root cause of the security compromise, and acted swiftly to restore full access. More importantly, they reinforced my account with advanced protective measures, ensuring the long-term safety of my portfolio. Their expertise proved invaluable at a critical moment.
eCar 1 star review on 21st December 2025
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Posted 3 months ago
There is no free customer service number.
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Posted 1 year ago
Quotation was not clear and there we loads of additional excesses added into policy that did not appear in the quote. I don't think I would renew with these again- you get what you pay for.
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(Car Insurance) - Posted 9 years ago
I found customer service very good
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(Car Insurance) - Posted 9 years ago
best car insurace i been with
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(Car Insurance) - Posted 9 years ago
Very good :)
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(Car Insurance) - Posted 9 years ago
Average experience but high add on costs
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(Car Insurance) - Posted 9 years ago
Problem with forwarding No Claim discount entitlement.
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(Car Insurance) - Posted 9 years ago
When a bought my insurance the day I wanted to start it it didn't kick in till 3.30pm but it should have kicked in at midnight
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(Car Insurance) - Posted 9 years ago
Can not say to much as luckily have not had to call on them so far, but am pleased so far.
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(Car Insurance) - Posted 10 years ago
Trouble getting through to customer services on the phone would never use this company again ru bish
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(Car Insurance) - Posted 10 years ago
Emailed them to change my policy but they refused and said I had to ring them but at £1.00 a minute I wasn't prepared to do this! Ripoff
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(Car Insurance) - Posted 10 years ago
it was all very good
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(Car Insurance) - Posted 10 years ago
Very helpful easy to understand and very friendly
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(Car Insurance) - Posted 10 years ago
I was stationary in my car .a 3rd party pulled up on osf with left hand indicator on to get into my lane .the same said 3rd party drove into me .when I finally got to speak to someone.after explaining what happened.they offer me 50/50 .on the phone it was like they were the other persons insurance the way they spoke to me .think they are scared of Churchill insurance.
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(Car Insurance) - Posted 10 years ago
Very helpful and quick. Excellent.
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(Car Insurance) - Posted 10 years ago
Very good
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(Car Insurance) - Posted 10 years ago
I took out einsurance for the first time and would never do it again.I have had a complete nightmare trying to get hold of them.If you need to speak with them it is all on premium rate numbers with automated messages that bring you round in circles. There is no communication and they never phone back. They just tell you to speak with the underwriter and sometimes it is for something the underwriter needs them to answer.As regards my claim I don't think they are aware of how its progressing or more to the point couldn,t care less as they have been paid their premium.
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(Car Insurance) - Posted 11 years ago
I Can say E car insurance is a top company the sorted my policy out very quick and I Received my document in very quick time.
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(Car Insurance) - Posted 11 years ago
Absolutely terrible company avoid at all costs !!
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(Car Insurance) - Posted 11 years ago
eCar is rated 3.3 based on 26 reviews