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First Alternative Reviews

3.7 Rating 237 Reviews
68 %
of reviewers recommend First Alternative
3.7
Based on 237 reviews
Customer Service
Communication Channels
Telephone

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I just transferred my insurance from one vehicle to another it was so easy over the phone, the only drawback was they wanted more money as usual.
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(Car Insurance) - Posted 7 years ago
Very good on prices. Excellent communications. Prompt phone response. No hesitation in recommending to family and friends.
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(Car Insurance) - Posted 7 years ago
First Alternative are excellent and I would recommend them to everyone.
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(Car Insurance) - Posted 7 years ago
Great
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(Car Insurance) - Posted 7 years ago
Yep
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(Car Insurance) - Posted 7 years ago
Yeah very good. I would have renewed my insurance. But can't afford it just now. But would like to take insurance out in the future regards
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(Car Insurance) - Posted 7 years ago
Everything was easy from the start..forgot to print my documents and lost the link to do so,1 quick call,sorted!Just hope a renewal cost will be acceptable to stay with them,as they often aren't for some reason.
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(Car Insurance) - Posted 7 years ago
I have two policies with First Alternative. On both occasions I used the "call by telephone" system to actually speak to a member of the company team, to check all matched my requirements. On both occasions the team members could not have been more helpful or friendly.
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(Car Insurance) - Posted 8 years ago
Over all good did what it said on the tin
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(Car Insurance) - Posted 8 years ago
easy to buy
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(Car Insurance) - Posted 8 years ago
Fantastic Policy. Checked that it covered what I wanted and a hassle free method of Payment.
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(Car Insurance) - Posted 9 years ago
It was quick and easy arranging insurance. I had a car accident in November which was not my fault and there is a claim ongoing. The service has been gd so far.
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(Car Insurance) - Posted 9 years ago
Quick simple and easy to deal with, amazingly good price and very good level of coverage
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(Car Insurance) - Posted 9 years ago
Reliable and quick in answering questions from customers
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(Car Insurance) - Posted 9 years ago
Easy and clear to understand. Only thing is you need to get cover at a cost to drive abroad. Unfortunately they do not have full driving abroad cover on any policy.
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(Car Insurance) - Posted 10 years ago
The customer service has been excellent thus far. Just hope that the renewal price is competitive as I'd have no hesitation in renewing
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(Car Insurance) - Posted 10 years ago
Very helpful and kind
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(Car Insurance) - Posted 10 years ago
First Alternative is rated 3.7 based on 237 reviews