Lancaster Insurance Reviews

“ They managed to find me a most excellent price for my classic Landrover insurance, nearly half that of other companies! ”

“ Renewal made easy and at a competitive price, via a polite and efficient phone call. ”

“ The agent Tom Eldering was most helpful, he took the time to explore all options for me, he negotiated almost £100 discount, the policy found for me was half the price of other insurers I had spoken to plus gave better cover. Very impressed thank you Tom ”

“ Extremely disappointed and amazed that I have sold my classic car within 6 months of new insurance and expected after many years with Lancaster that I would get a refund, but not a penny. Regret now that I had recommended them to the new buyer who did actually insure the car with them! Be aware folks. ”

“ Be warned - if you insure your car annually with Lancaster Insurance and then have to cancel 50 days into your policy because you change your car and they won't insure it, you won't be due a refund. They just tell you it's tough luck and refer you endlessly to their terms and conditions. I won't be insuring any of my vehicles with Lancaster Insurance again. ”

“ I took out an insurance policy with Lancaster Insurance company for £108. When I cancelled after 26 days, due to selling my car, I got zero refund. Ripped off! I will never use them again. ”

“ Worst customer service I’ve ever experienced. No online facilities and almost impossible to get through to, then if you do, they can never help, you’re told someone will call you back, and surprise surprise no one does. ”

“ Do not use this company. Have had bad service from day one in my view they are a rip off ”

“ Been with them for 10 years Always had first class service, but they have been bought by another company and service is shocking I have called, emailed and messaged as I need to change cover, but no reply in 4 days ”