Lloyds Bank Reviews

2.6 Rating 1,067 Reviews
40 %
of reviewers recommend Lloyds Bank
2.6
Based on 1,067 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
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How quickly does Lloyds Bank resolve customer queries?
(4 years ago)
Greater than 41% of reviewers feedback is Lloyds Bank takes over a week to resolve customer queries.
(4 years ago)
74.13%
Industry Average
Tunstall lloyds. Outstanding service given to me when I was under pressure to send money over seas. The manager to a person on the desk were very helpful and showed genuine empathy. CBD
- Carl B Dawson
Having had Buildings & Contents insurance through Lloyd’s for several years I’ve always been impressed with their customer service which for many large organisations be poorly lacking - but not in this case which is refreshing!
- Rob Jones
Ignore adverse comments from banks under anonymous. Moving to Lloyds was the best moves I’ve done. Customer service is more than excellent and they are superb on sorting fraud withdrawals. I lost my card and it was replaced in 2 days. For personal banking do yourself a favour and ask Lloyds to switch for you.
- Michael