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LV= Reviews

2.9 Rating 288 Reviews

49 %

of reviewers recommend LV=

Company Reviews

2.9

Based on 288 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

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Email:

nick.joy@lv.co.uk

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LV= 1 star review on 20th May 2024

Mohammed D Hussain

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“L V came out first and for me was the best.”

(Car Insurance) - Posted 9 years ago

“a very simple well-conducted transaction.”

(Car Insurance) - Posted 9 years ago

“Found the online chat facility very useful to clarify one or two points. My only problem was when renewing last year, I found that I was being quoted a higher premium for a POSSIBLE case that I had notified LV of but which did not materialise, and I had informed LV of this result. Because they keep such information on their database, even though no claim had been made I was being quoted extra. I pointed out that this was a ridiculous situation which would lead me to look elsewhere and after a few phone calls the extra quote was removed was. This only came to light because I had checked the quote online and noted the difference from my postal postal renewal quotation.”

(Car Insurance) - Posted 9 years ago

“Liverpool & Victoria excelled when it came to customer service. Clear advice given and follow up as promised.”

(Car Insurance) - Posted 9 years ago

“friendly staff, easy to deal with and helpful when i needed to change over my insurance to a different vehicle.”

(Car Insurance) - Posted 9 years ago

“Policy on offer seems good value for money. Proof of any policy is when a claim is made. Have not heard any adverse comments on LV.”

(Car Insurance) - Posted 9 years ago

“No contact at all since taking out policy touch wood.”

(Car Insurance) - Posted 9 years ago

“I found LV Insurance quick and easy to deal with.”

(Car Insurance) - Posted 9 years ago

“Very friendly and clear when describing all the options available to me would recommend this company to anyone.”

(Car Insurance) - Posted 9 years ago

“Very happy, hope still happy after next quote !”

(Car Insurance) - Posted 9 years ago

“I am very satisfied with the price and service I received from LV.”

(Car Insurance) - Posted 9 years ago

“I have well cared for by LV.”

(Car Insurance) - Posted 9 years ago

“Very good and very happy.”

(Car Insurance) - Posted 9 years ago

“I live in Jersey and forgot to request a windscreen disc. However, one arrived in the mail the first working day after buying online. Outstanding service!”

(Car Insurance) - Posted 9 years ago

“Easy,concise instructions on how to apply with prompt and professional follow up.”

(Car Insurance) - Posted 9 years ago

“Had a small 'bump' with another car - and they took over and did everything required! a very good insurance company to deal with !”

(Car Insurance) - Posted 9 years ago

“Excellent and efficient response to telephone calls quick .”

(Car Insurance) - Posted 9 years ago

“Very good and reliable insurance company and would recommend them.”

(Car Insurance) - Posted 9 years ago

“I needed information quick and it was very quick and if I needed anything else to contact them. The LV insurance are great.”

(Car Insurance) - Posted 9 years ago

“I have been with them many years and found their service to be excellent..however this year they have sent a renewal quote which is very expensive went to go compare and saved £120 with another company ..£120 is a lot to pay extra for good service sorry LV bye bye”

Posted 9 years ago

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LV= is rated 2.9 based on 288 reviews