LV= Reviews

Name: LV=
Rating: 2.95

3.0 Rating 282 Reviews

50 %

of reviewers recommend LV=

Company Reviews

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3.0

Based on 282 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

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Email:

nick.joy@lv.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant - until the renewal quote came - been with LV 3 years - got car/pet/travel discount given on pet insurance 5% - not much but all helps - then my car renewal quote came through £260 last year - £425 this year! No accidents/claims etc.. Gobsmacked! I won’t be renewing which is a shame but where’s the justification?”

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Posted 6 months ago

“Not as cheap as shown on confused.com. hidden extras put prices higher rather than saving”

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Posted 5 years ago

Hi Saghir, Thank you for your review. The comparison sites give a basic price for initial comparison purposes. When you click through to our website, you can then pick and choose which extras (if any) you’d like to include. We do this so our customers can tailor their policies and don’t pay for cover they don’t need. If you’d like to discuss this in more detail, please don’t hesitate to email us at lvcares@lv.com. Regards, Nick

Posted 5 years ago

“Decent price”

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Posted 6 years ago

“Took a whole year to get settlement of my claim (over 45 emails )and then only after the intervention of the Ombudsman Another small claim for a windscreen breakage took more than 3 months to settle They tell lies whenever they can ..I have full documentary evidence of these falsehoods.”

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(Car Insurance) - Posted 9 years ago

“Despite the fact that I had over 20 years of No Claims benefits, when I had a minor car accident, my policy went up appreciably!”

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(Car Insurance) - Posted 9 years ago

“Cancelled my policy after ten months when I missed a direct debit payment. No claims ineligible for that period apparently. Then added an extra payment on cancellation of the policy. Seems they make it up as they go or hide behind small print. Glad I never had to make a claim.”

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(Car Insurance) - Posted 9 years ago

“I thought it was good value very hard to judge because i;ve never made a claim thank goodness.”

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(Car Insurance) - Posted 9 years ago

“had LV insurance previous year and it was cheaper to buy on comparison site that renew direct.They were not very helpful with this and I did feel some pressure.”

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(Home Insurance) - Posted 9 years ago

LV= is rated 3.0 based on 282 reviews