Prudential Reviews

1.5 Rating 102 Reviews
14 %
of reviewers recommend Prudential
1.5
Based on 102 reviews
Customer Service
Communication Channels
Telephone
Queries Resolved In
Over A Week
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How do I contact Prudential?
(11 months ago)
You can contact Prudential by Telephone.
(11 months ago)
D
52.94%
Industry Average
2 hour wait time on call Then call went dead Online service that doesn’t work Least digitally literate company in Europe
- Anonymous
What a useless customer service, still waiting for a policy pay out on a death last year. Stressful and not helpful for the family who have to settle the deceased brothers bills etc. Covid is not an excuse. Date for pay out has been reneged on. Complaints dept are useless. Do not take out a life insurance policy with this company.
- The family of Tony Womack (deceased)
Will give them 1 star but should be NEGATIVE 10 really!! Customer service is Sh1Te!!!! So is their ability to pay pension lump sum requests on time. Do not invest here!!!
- Anonymous