The Co-operative Insurance have a Customer Happiness Grade of B-. Customers love their customer service but are unhappy with their refunds.
“
I am still waiting for my refund.
”
- RISHIDEO BOOJHAWON
“
On pressing them, they told me that I could hire a car and they *may* be able to refund it.
”
- Lynne E
“
Bought Co-Op insurance and paid a £160 deposit. Cancelled it literally just 6 days later before it started and still had to pay £35 admin fee. What is that £35 for? Any other place just gives a full refund, as they haven't provided any kind of service. Such a scam.
”
- Kevin Conway
“
Fast and efficient repair service with no faults
”
- Suet
“
Hi there is nothing i can comment about you guys i have not make any claim so far
you have not give service yet
”
- Anonymous
“
Excellent service, also very understanding during covid 19
”
- Anonymous
