The Co-operative Insurance have a Customer Happiness Grade of A-. Customers love their prices and refunds and are happy with their customer service.
“
I have always been with them as breakdown is in the price of insurance staff have always been polite and very helpful highly recommend
”
- Jo
“
Price was competitive. The process was simple and quickly achieved
”
- Anonymous
“
the price for my car insurance was very competitive and I needed to clarify European cover (which was included unlike many other insurance companies) and the operator was both helpful and courteous
”
- David
“
I have had no problems with this company. Their price was competitive and when I recently added another driver to my policy, I was actually given a £30 refund. Smooth operation.
”
- Judith
“
Very happy initially however when I went to insure a second car it became difficult so I left for another company insurer with no problem insuring me for 2 cars
I did receive a quick refund of money due but would have preferred to stay
”
- Jackie
“
As I sold the car on Saturday 23 May, I contacted Cooperative Insurance on the Tuesday after the Bank Holiday to advise that I wanted the insurance cancelled and a refund of the outstanding amount.
”
- Shelby
“
I was going to leave Co-op 2 months ago when renewal was due but I stayed because customer service has always been fantastic.
”
- M. Callum
“
Excellent service
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- Anonymous
“
Excellent customer service in every way
”
- Anonymous
