WiseDriving Reviews

Name: WiseDriving
Rating: 3.57

3.6 Rating 4,550 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Questions

Metrics

3.6

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Email:

amanda.holmes@igo4.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bad communication to begin with,but good idea for reduced premiums”

Helpful Report

Posted 8 years ago

Hi Sophie, Thanks for taking the time to send this over. We would like to assure you that our customers are our top priority and your feedback will be referred to the appropriate teams to make sure we offer the best level of service. Thanks Vicky

Posted 8 years ago

“Very good.”

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Posted 8 years ago

Hi Georgeta, Thanks for your positive review, we are so glad to hear you have enjoyed your experience with us! Thanks Vicky

Posted 8 years ago

Hi Georgeta, Thank you for choosing WiseDriving and leaving a lovely review. We’re happy you’ve enjoyed your experience with us: we take pride in offering a great level of service to our customers. We’re glad you feel we’ve been able to provide this for you. Thanks again, Vicky.

Posted 8 years ago

“All communication very efficient. I was disappointed that you couldn't accept my no claims evidence from a letter from my company car history from the firm's broker as although they provided evidence of no incidents against my name it wasn't under a no claims policy. But let's hope my driving continues to reduce my policy thus making you more competitive Regards Brendan”

Helpful Report

Posted 8 years ago

Hi Brendan, We’re glad you’ve had a good experience with Wisedriving, we also do apologies for the Issue with your no claim bonus proof, unfortunately we are only able to accept No claims bonus that has been earn't on a policy in your name. We do take all feedback on board so thank you for taking the time to leave a review for us. Thanks Again Vicky

Posted 8 years ago

Hi Brendan, Thank you for taking the time to leave us a review, we are glad you have had a good experience with WiseDriving so far. In regards to your No claims bonus we are sorry for this, unfortunately we are only able to accept No claims bonus that has been earnt on a policy in your name. We do appreciate all feedback given. Thanks again, Vicky.

Posted 8 years ago

“Got a refund on my driving and I added another address to my insurance with no problems compared to my previous insurer”

Helpful Report

Posted 8 years ago

Hi Josh, Thank you for leaving a lovely review. We’re happy you’ve enjoyed your experience with us: we take pride in offering a great level of service to our customers. We’re glad you feel we’ve been able to provide this for you. Thanks again Vicky

Posted 8 years ago

Hi Josh, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Thanks Vicky

Posted 8 years ago

“Straight forward and easy to set up”

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Posted 8 years ago

Hi Matthew, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, Vicky.

Posted 8 years ago

Hi Matthew, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Thanks, Vicky.

Posted 8 years ago

“Amazing have recommended to friends already”

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Posted 8 years ago

Hi Amelia, Thanks for giving us such a great rating and recommending us to your friends. We really do appreciate it. Thanks again, Vicky.

Posted 8 years ago

Hi Amelia, Thanks for giving us such a great rating and recommending us to your friends. We really do appreciate it. Thanks again, Vicky.

Posted 8 years ago

“not to many restrictions and rewards me for safe driving”

Helpful Report

Posted 8 years ago

Hi Emily, We’re so glad you’ve enjoyed your experience with us so far and feel we’ve provided a great product and service for you. Thanks for taking the time to leave us the feedback! Vicky

Posted 8 years ago

Hi Emily, Thanks for your feedback and for taking time out of your day to leave us a review, we do appreciate it. We’re thrilled you’re happy with the Telematics Policy you have with us. Thanks Vicky

Posted 8 years ago

“They give me the reward of good driveing”

Helpful Report

Posted 8 years ago

Hi Shamaila, Thanks for giving us such a good rating, we’e happy that the product and service we’ve provided are working for you. Thanks again, Vicky.

Posted 8 years ago

Hi Shamalia, Thanks for such a great review. We work hard to offer the best service and product possible for our customers, so we’re very happy to see this reflected in your feedback. Thanks again Vicky

Posted 8 years ago

“The offer of being rewarded for driving is a bonus and makes it worth having the box installed”

Helpful Report

Posted 8 years ago

Hi Drew, We’re so glad you’ve enjoyed your experience with Wisedriving and feel we’ve provided a great product and service for you. Thanks for the feedback! Vicky

Posted 8 years ago

Hi Drew, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Thanks again Vicky

Posted 8 years ago

“keeping me informed. Easy to use website. Refund for "wise drivers"”

Helpful Report

Posted 8 years ago

Hi Chawki, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks Vicky

Posted 8 years ago

Hi Chawki, We’re so glad you’ve enjoyed the experience you have had with Wisedriving. Thanks for taking the time to give us your feedback – it’s very much appreciated. Thanks again, Vicky.

Posted 8 years ago

“I have found the insurance are cheapest by far The staff are polite”

Helpful Report

Posted 8 years ago

Hi Dawn, Our staff will be thrilled to hear their hard work has been appreciated. Thanks for leaving the great feedback, we greatly appreciate it. Thanks Vicky

Posted 8 years ago

Hi Dawn, Thanks for leaving us such nice feedback, we’re happy that you loved the service at Wisedriving! Thanks, Vicky.

Posted 8 years ago

“Reduced premium”

Helpful Report

Posted 8 years ago

Hi Hayley, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Thanks again, Vicky.

Posted 8 years ago

“Very helpful & good customer service”

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Posted 8 years ago

Hi Isaac, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Thanks, Vicky

Posted 8 years ago

“My premium has gone up by £200, I think I’m going to change my insurance company.”

Helpful Report

Posted 8 years ago

Hi, We would like to assure you that our main priority is our customers and the service we provide. We are saddened to hear how you feel. If you’d be happy to give us a chance to look into this for you and answer any queries, please send us a private response with your details. Thank you, Vicky.

Posted 8 years ago

“Quick and easy access to the online account”

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Posted 8 years ago

Hi Jermyn, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Thanks again, Vicky.

Posted 8 years ago

“Got 90 pound back in my first month very fair and no hassle l.”

Helpful Report

Posted 8 years ago

Hi Abigail, That’s great! We're so happy you've enjoyed your experience with Wisedriving so far and we look forward to bringing you the same level of service throughout your policy with us. Thanks again, Vicky.

Posted 8 years ago

“When I call, the team are helpful. Their premiums are affordable. The black box are fitted very quickly.”

Helpful Report

Posted 8 years ago

Hi Abimbola, We’re so glad you’ve enjoyed your experience with Wisedriving and feel we’ve provided a great product and service for you. Thanks for the feedback! If there is anything you feel we could do better please let us know. Thanks Vicky

Posted 8 years ago

“Quick easy set up, easy to use the portal and the box isn’t too strict with regards to speed overtaking etc. However, the system the box uses is a bit basic and doesn’t take into account the roads where you live etc. I live in the countryside where I’m going to be accelerating and braking more and heavier than someone who just goes up and down the m1 in a straight line all day. Also, I don’t appreciate the curfew. Occasionally I work at night and it really harms my score even though my driving is just as good if not better at 2am than in rush hour.”

Helpful Report

Posted 8 years ago

Hi Connors, Thanks for taking time to send us your feedback. We appreciate your comments and will take them on board. If you would like more help on your driving behavior score there are hints and tips on your dashboard and you can also use the help centre on our website. Thanks Vicky

Posted 8 years ago

“I regularly check my driving scores on my Portal and this help me to improve my driving habit, so I know where am making mistakes so to improve/correct it.”

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Posted 8 years ago

Hi Tajudeen, We’re so glad you’ve enjoyed your experience with Wisedriving and feel we’ve provided a great product and service for you. Thanks for the feedback! Vicky

Posted 8 years ago

“Very helpful and a very straight forward and easy website”

Helpful Report

Posted 8 years ago

Hi Lucy, Thanks for the great review! our priority is our customers and we’re happy to hear you've had great service. Thanks Vicky

Posted 8 years ago

WiseDriving is rated 3.6 based on 4,550 reviews