WiseDriving Reviews

Name: WiseDriving
Rating: 3.57

3.6 Rating 4,550 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Questions

Metrics

3.6

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Email:

amanda.holmes@igo4.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 4 years ago

Hi Rehman, thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, Kathryn.

Posted 4 years ago

“Good communication after completing purchase of policy. Clear guidance regarding black box installation and tips to reduce risk while driving:”

Helpful Report

Posted 4 years ago

Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many Thanks, Sarah.

Posted 4 years ago

“Great service 👍”

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Posted 4 years ago

Hi Molly, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Many Thanks, Sarah.

Posted 4 years ago

“You don't treat costumers fairly”

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Posted 4 years ago

Hi, Thanks for giving us your feedback: our priority is our customer service. If there is anything you’d like us to discuss with you, please let us know. Many thanks, Lauren

Posted 4 years ago

“Quick and easy to do”

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Posted 4 years ago

Hi, thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Thanks, Kathryn.

Posted 4 years ago

“It was good and I liked it”

Helpful Report

Posted 4 years ago

Hi, thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, Kathryn.

Posted 4 years ago

“It was a good experience”

Helpful Report

Posted 4 years ago

Hi, thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Thanks, Kathryn.

Posted 4 years ago

“Good service and quick to apply”

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Posted 4 years ago

“Excellent quick service”

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Posted 4 years ago

Hi Christine, thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Thanks, Kathryn.

Posted 4 years ago

“Awful experience. They cancelled my policy because they said I had nit fitted the black box within 14 days. HOWEVER, the box was only delivered THREE WEEKS after I took out the policy! I kept tracking it and it was delayed in Amsterdam. Their fault. Not mine! Trying to communicate with them is hopeless. They proudly say that their messenger on Facebook is monitored but every time I tried to use it a message was relayed that the system was faulty. Their call centre does not pass on or record relevant info. Disgusting company. They charged me £75 cancellation fee. AVOID!!!”

Helpful Report

Posted 4 years ago

Hi Shelagh, we do apologise that you’re disappointed with the experience you have had with us, and would like the chance to answer any queries you have. Please feel free to send us a private reply with your details, so we can go over this with you. Thanks, Kathryn.

Posted 4 years ago

“Thank help me about it bec I am deaf it is 100% I know any customers will be respect me”

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Posted 4 years ago

Hi Richard, thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, Kathryn.

Posted 4 years ago

“Gave me a reasonable quote which I agreed to. Then they sent an email the following day saying they wanted another 950 pounds from me. I cancelled because I thought it was unfair and they charged me 75 pounds. Dishonest and sneaky company. Best avoided.”

Helpful Report

Posted 4 years ago

Hi, Thank you for taking out the time to leave us a review, we do appreciate this. Many thanks, Lauren

Posted 4 years ago

“great deals for younger drivers”

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Posted 4 years ago

Hi James, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many thanks, Lauren

Posted 4 years ago

“Mis sold black box insurance via compare the market. Charged 75 pounds to cancel after 1 day because I don't want a black box! Absolutely terrible customer service charging 75 pounds to cancel! Rubbish customer service. Can't get insured now because I have to wait 5 days for a refund!”

Helpful Report

Posted 4 years ago

Hi Adam, We do apologise that you’re disappointed with the experience you have had with us, and would like the chance to answer any queries you have. Please feel free to send us a private reply with your details, so we can go over this with you. Many Thanks, Sarah.

Posted 4 years ago

“Wise Driving made it very simple to get to get everything done. Thanks.”

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Posted 4 years ago

Hi Robert, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many Thanks, Sarah.

Posted 4 years ago

“Very quick and easy and affordable”

Helpful Report

Posted 4 years ago

Hi Sarah, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. Many thanks, Lauren

Posted 4 years ago

“Very quick and easy and affordable”

Helpful Report

Posted 4 years ago

Hi Sarah, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. Many thanks, Lauren

Posted 4 years ago

“So far so good. Great communication”

Helpful Report

Posted 4 years ago

Hi Cliodhna, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many thanks, Lauren

Posted 4 years ago

“Good service. Thank you.”

Helpful Report

Posted 4 years ago

Hi Gerard, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many thanks, Lauren

Posted 4 years ago

“Amazing service which is quick to help in any situation, great for first time drivers.”

Helpful Report

Posted 4 years ago

Hi, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with us so far! Many thanks, Lauren

Posted 4 years ago

WiseDriving is rated 3.6 based on 4,550 reviews