WiseDriving Reviews

Name: WiseDriving
Rating: 3.57

3.6 Rating 4,550 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Questions

Metrics

3.6

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Email:

amanda.holmes@igo4.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They cancelled my policy due to me being one day late with a £40 payment as my score had gone down a little. I even called to explain I was waiting for my new card and pin to arrive and would call them. Arrived at work, called them to pay only be told they had cancelled my policy at 09:06 and it was only 09:15 when I called. I paid £1100 for the year as I'm a new driver and this is how they treat me. Reported them and having my case reviewed as this will follow me for life. All for 1 day and £40”

Helpful Report

Posted 6 years ago

Hi Sarah, We're sorry to read you're unhappy. Please send us a private response with your details and we can discuss this with you. Thanks, Vicky

Posted 6 years ago

Hi Sarah, We're sorry to hear this. Please send us a private message with your details and we can discuss this with you. Thanks, Vicky

Posted 6 years ago

“Element and cheap car insurance im happy”

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Posted 6 years ago

Hi Adrian, Thanks! we're pleased you're happy with the insurance. Cheers, Vicky

Posted 6 years ago

“Really good company !”

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Posted 6 years ago

Hi Teodora, We're pleased you think so! Thanks, Vicky

Posted 6 years ago

“I currently need to speak to someone and am finding them very hard to get a hold of. Not responded to my emails. And it is difficult for me to telephone due to work hours. Also When I joined wise driving for my insurance I was told about the app they have. I then downloaded the app and it said my policy does not work with the app even though I was told about it. My previous insurer was ingenie and from my experience from both, ingenie were much better.”

Helpful Report

Posted 6 years ago

Hi, We're sorry to read this, Please send us a private response with your details and we can discuss this with you. Thanks, Vicky

Posted 6 years ago

“Return premium for good driving, excellent initiative”

Helpful Report

Posted 6 years ago

Hi, We're pleased you're happy with earning money off through safer driving. Thanks, Vicky

Posted 6 years ago

“Brilliant customer service and very reasonable on price would recommend to first year drivers”

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Posted 6 years ago

Hi Christopher, Thanks for recommending us, we really appreciate it. Cheers, Vicky

Posted 6 years ago

“Wise driving is very good it helps me a lot to assess my mistakes so that I may be able to correct them and do better next time when I am driving”

Helpful Report

Posted 6 years ago

Hi Melessa, We're so pleased you're happy with the policy and you're finding it helpful. Cheers, Vicky

Posted 6 years ago

“It's very good rate and give everyone the chance to regain back some of the cash that they paid out, which is VERY unusual . I'm glad that I have found such an unsurer like this company”

Helpful Report

Posted 6 years ago

Hi Kenneth, Thanks for your kind words and the great rating. Cheers, Vicky

Posted 6 years ago

“Wise drive is a brilliant company to insure with, I am able to check my driving score 24/7 with accurate results”

Helpful Report

Posted 6 years ago

Hi Kurt, We're so pleased you think so. Thanks, Vicky

Posted 6 years ago

“Absolute rip off. My driving scores have been excellent for three months and they have not returned any premium as they advertise. Very disappointing.”

Helpful Report

Posted 6 years ago

Hi, The first update is done on day 60 of the policy and after this it is checked every 30 days. Please can you send us a private response with your details and we can check this for you. Thanks, Vicky

Posted 6 years ago

“Are you very company and you take care of your customers.”

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Posted 6 years ago

Hi Teddy, Thank you, the service we provide is our main priority so we're thrilled to receive your appreciation. Thanks, Vicky

Posted 6 years ago

“By reducing the amount am paying .Am very grateful”

Helpful Report

Posted 6 years ago

Hi Mary, Thanks for choosing WiseDriving, we're glad to read this. Cheers, Vicky

Posted 6 years ago

“Fair price for first time drivers and good service”

Helpful Report

Posted 6 years ago

Hi, We're pleased you're happy with the price and the service you've received. Thanks, Vicky

Posted 6 years ago

“Pleasantly surprised by this insurance! Was over £200 cheaper than any other insurance company for the year and I’m 2 months in and I’ve just received a £90 refund for good driving. The dashboard really helps to see how to improve your driving score too. Highly recommend!”

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Posted 6 years ago

Hi Lauran, Thanks for the great comments! we're glad you're happy with the policy. Cheers, Vicky

Posted 6 years ago

“Git money back for good driving”

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Posted 6 years ago

Hi Linda, Thanks for the great rating and review. Cheers, Vicky

Posted 6 years ago

“Great data and very clear. Brilliant that you can benefit from reductions in your premium by driving safely!”

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Posted 6 years ago

Hi Andy, Thanks for taking the time to leave us your feedback, we're happy to read this. Cheers, Vicky

Posted 6 years ago

“We have only been Insured with you for a short time but so far we have been very impressed.”

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Posted 6 years ago

Hi L Short, This is great to read! Thanks, Vicky

Posted 6 years ago

“Very helpfull provider”

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Posted 6 years ago

Hi Nurul, We're happy we've been able to help you. Thanks, Vicky

Posted 6 years ago

“very good company”

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Posted 6 years ago

Hi, Thanks! we're pleased you think so. Cheers, Vicky

Posted 6 years ago

“You are the best of insurance”

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Posted 6 years ago

Hi Mojtaba, Thank you for your kind words! Cheers, Vicky

Posted 6 years ago

WiseDriving is rated 3.6 based on 4,550 reviews