WiseDriving Reviews

Name: WiseDriving
Rating: 3.57

3.6 Rating 4,550 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Questions

Metrics

3.6

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Email:

amanda.holmes@igo4.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Receiving a lower monthly payment because of my driving score was unexpected but such a lovely treat”

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Posted 8 years ago

“The policy was easy to arrange. And got part refund for been a careful driver”

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Posted 8 years ago

“Cheaper insurance”

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Posted 8 years ago

“Good fair reviews of my driving style and a £60+ return due to the information available for me, hopefully more incentives will be forthcoming if I keep on improving my driving”

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Posted 8 years ago

“Reduced premium because of good driving.”

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Posted 8 years ago

“I am extremely unhappy as a Wise Driving customer. The fact you charge extortionate amounts if your score is low is ridiculous. I wanted to save money by insuring with yourselves, not end up spending it in the end. I also feel that the telematics box does not take fair or accurate readings. The readings I’ve received would insinuate I drive like an absolute maniac, which family and friends who have been passengers during all these journeys can account for that I am nothing of the sort. I live in a very hilly area where high acceleration is the only way I can successfully climb the hill, I’m also a student therefore late nights at the library can mean that I’m penalised against my ‘time of travel’ when using the car. My speed is fine which doesn’t correlate well with the other factors taken into account. Ultimately I feel like I am being poorly judged on my driving as a means to make more money and I am tremendously disappointed with your service.”

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Posted 8 years ago

“It’s reduced my insurance premium”

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Posted 8 years ago

“Very informative”

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Posted 8 years ago

“Made life very difficult to prove no claims. Wouldnt accept my original proof, put my policy up and then didnt refund me once I eventually managed to get the document in a format that they found acceptable (that said the same as the other one). On one occasion, the email (from the CEO) was replied to and I asked him his opinion. This was ignored. Will be leaving as soon as I can.”

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Posted 8 years ago

“Very good insura”

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Posted 8 years ago

“Extremely happy I love my cover”

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Posted 8 years ago

“Worst customer service I ever encountered and a company that has been using me”

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Posted 8 years ago

“Good accurate readings Easy to track your driving quality Good quick fitting of black box with no hassle”

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Posted 8 years ago

“Reducing payments”

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Posted 8 years ago

“You still haven’t given me my discount of good driving to which I received an email for 3 months ago now! I can’t get in contact when I need to. I have found the same insurance with you but cheaper. You said you would send me revised price documents but never received. Will NOT be renewing unless this gets resolved.”

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Posted 8 years ago

“Great customer service and money back on policy for good driving”

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Posted 8 years ago

“Simple dashboard, rewards for good driving very competitive with price”

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Posted 8 years ago

“This insurance is totally scam”

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Posted 8 years ago

“Brilliant service, would highly recommend”

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Posted 8 years ago

“First time with telematics - won't be the last”

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Posted 8 years ago

WiseDriving is rated 3.6 based on 4,550 reviews