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Zenith Insurance Reviews

2.2 Rating 322 Reviews
29 %
of reviewers recommend Zenith Insurance
2.2
Based on 322 reviews
Customer Service
Communication Channels
Live Chat, Telephone

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“Great service.”
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(Van Insurance) - Posted 11 years ago
“Would definitely use again.”
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(Van Insurance) - Posted 11 years ago
“Would not recommend.”
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(Car Insurance) - Posted 11 years ago
“Dreadful customer service when dealing with simple glass claim - still ongoing five months on...”
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(Car Insurance) - Posted 11 years ago
“I wish I never took insurance out with zenith and all the companies involved. I made a claim and i've experienced nothing but stress with this. I advice everyone who's thinking about taking insurance out with zenith to not do so, and pay a little more with another company.”
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(Car Insurance) - Posted 11 years ago
“WHAT IS MY NEW QUOTE. I AM ENTITLE TO REFUND? IF ANYTHING WILL CHANGE WITH MY CIRCUMSTANCE LET ME KNOW BEFORE MY INSURANCE RUNS OUT THANKS.”
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(Car Insurance) - Posted 11 years ago
“So far so good i never use anything yet.”
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(Car Insurance) - Posted 11 years ago
“Terrible customer service, wrong information given and not clear.”
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(Van Insurance) - Posted 11 years ago
“When you go online to purchase from what you think is Zenith you are actually dealing with an agent company and not necessarily the same agent company, I renewed my insurance last year with zenith and still had to obtain proof of my no clams from zenith to then forward to zenith, dealing with the agent was a farce taking up my time sorting it all out. In my industry we have a KPI called "Delighted Client" we focus on what we need to do to delight our clients, which then generates repeat business. From my experience the system that zenith have in place selling through agents that purport via the website to be Zenith is clearly flawed.”
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(Car Insurance) - Posted 11 years ago
“Waste of space.”
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(Car Insurance) - Posted 11 years ago
“They are easy and noT had any problems at all.”
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(Car Insurance) - Posted 11 years ago
“Terrible company! Didnt deal with my claim properly sent round in circles. Absolute nightmare.”
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(Van Insurance) - Posted 11 years ago
“Zenyth's customer service is very good, i got all my questins answered, anything that I coudn't understand was explained. Phone calls were answered quickly. I would choose Zenyth again.”
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(Car Insurance) - Posted 11 years ago
“spoken to various departments within this year, every experience was very good, always managed a laugh which made things easier. Couldn't fault them. .”
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(Car Insurance) - Posted 11 years ago
“Very poor customer service. Would not use again.”
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(Car Insurance) - Posted 11 years ago
“No problems incurred.”
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(Car Insurance) - Posted 11 years ago
“This online service was really good very pleased with it as makes it very easy to login and change payment date if needed.”
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(Car Insurance) - Posted 11 years ago
“Don't go anywhere near this company. They are nearly impossible to get hold of, show little or no interest when you can get hold of them and the repair they did to my bmw was appalling. Yes they are cheap, YES THEY ARE RUBBISH!”
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(Car Insurance) - Posted 11 years ago
“test”
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(Car Insurance) - Posted 11 years ago
“It was ok.”
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(Car Insurance) - Posted 11 years ago
Zenith Insurance is rated 2.2 based on 322 reviews