Gear Geek Reviews

Name: Gear Geek
Address: 7A Legion House, Beaufront Park, Anick road, Hexham, Northumberland
Rating: 4.77

4.8 Rating 14,986 Reviews

95 %

of reviewers recommend Gear Geek

4.8

Based on 14,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0808 175 1640

Email:

info@geargeek.co.uk

Location:

7A Legion House,
Beaufront Park, Anick road,
Hexham
Northumberland
NE46 4TU

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Gear Geek 5 star review on 7th April 2026

1100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aerial is brilliant..much better than expected.. thanks GG for a super product at a great price”

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Posted 4 years ago

“Excellent item . Does exactly what it’s supposed to do. I bought another for my other TV”

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Posted 4 years ago

“Okay so far”

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Posted 4 years ago

“Easy to order, good price, worked well with my printer. Arrived on time.”

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Posted 4 years ago

“I ordered. The item was delivered as indicated. The item works”

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Posted 4 years ago

“excellent customer service,”

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Posted 4 years ago

“Great " Value For Money Service " . I am 78 years old & hard of hearing -their Blue Tooth Headphones have completely changed my leisure time . I cannot express in words what it means to listen to my favourite music with such a wonderful degree of clarity . I am delighted with the quality . Gear Geek are now my 'lifeline' to relaxation.”

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Posted 4 years ago

“Great value and delivered on time.”

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Posted 4 years ago

“The head phones are not what I ordered, they are too big for my ears and to make it worse do not work. They connect for two seconds then say power off. I have tried charging them but still the same thing”

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Posted 4 years ago

Hi Elle, Thank you for your review. Please email us at info@geargeek.co.uk and a member of our team can assist further with this issue. Thanks, Rachael

Posted 4 years ago

“Very good delivery's spot on within 2..3days package well packed Very pleased with my items will shop with them again”

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Posted 4 years ago

“Simple customer service staff. No updates on order. Took 25 days to get to me not 10-14 so false advertising. Product is good just customer service needs to be worked on and delivery time.”

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Posted 4 years ago

Hi Natalie, Thank you for your review. I have looked in to this issue for you and i can see that your order arrived 1 day late, please understand the time scale is working days and does not include the weekend. We do apologise for this inconvenience the delays are due to COVID-19 and unfortunately out of our control. I have also listened to your phone call to our customer service team and i can hear they apologised profusely and assured you the date your order would be delivered. I do apologise that you found our customer service to be 'simple'. Please do not hesitate to contact us again should you need further assistance. Thanks, Rachael

Posted 4 years ago

“Earphones I bought were available for £5.99 on a different site. I can't remember which one but i left a review on trust pilot if anyone wants to find out which one mentioning the other site. This company charged £24.99 for them....”

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Posted 4 years ago

Hi Jamie, Thank you for your review. Our products are unbranded compatible items that are designed to look and work in a similar way to original items. No items we stock carry any brand other than Gear Geek. Please email us at info@geargeek.co.uk as we would like to speak to you in more detail regarding your review. Kind Regards, Rachael

Posted 4 years ago

“Quick postage and good communication.”

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Posted 4 years ago

“Purchase very easy, item worked fine but was not good enough for what I needed but passed it on to a friend and she uses it on her static caravan and it is good for her.”

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Posted 4 years ago

“Very quickly delivery and a great product 🙏”

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Posted 4 years ago

“Received item in not time. Great watch”

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Posted 4 years ago

“Great service and quick delivery.”

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Posted 4 years ago

“I paid for 1-2 day delivery as I needed my order before I was going away. The package arrived 4 days later and therefore I was unable to use the product whilst I was in holiday. I found this very frustrating as the reason I bought the product and paid the express delivery was because I needed it for my holiday.”

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Posted 4 years ago

Hi Molly, Thank you for your review. We really do apologise for the delay with your order. This is due to Royal Mail delays due to covid-19. Please contact us at info@geargeek.co.uk and we can arrange a refund of your postage fee. We really do apologise for the inconvenience.

Posted 4 years ago

“Perfect for what they need to be used for didn’t want to spend loads on AirPods but what an alternative these are!”

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Posted 4 years ago

“Customer service helpline pleasant and helpful thankyou”

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Posted 4 years ago

Gear Geek is rated 4.8 based on 14,986 reviews