Gear Geek Reviews

Name: Gear Geek
Address: 7A Legion House, Beaufront Park, Anick road, Hexham, Northumberland
Rating: 4.77

4.8 Rating 14,986 Reviews

95 %

of reviewers recommend Gear Geek

4.8

Based on 14,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0808 175 1640

Email:

info@geargeek.co.uk

Location:

7A Legion House,
Beaufront Park, Anick road,
Hexham
Northumberland
NE46 4TU

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Gear Geek 5 star review on 7th April 2026

1100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product worked well at first but after 1 month it has started to degrade and i now need to have the cable sitting at a certain angle for it work and sometimes and doesnt even work at all.”

Helpful Report

Posted 5 years ago

Hi Leon, Thank you for your review. I do apologise for this inconvenience. Please email us at info@geargeek.co.uk and we can assist with a replacement. Thanks, Rachael

Posted 5 years ago

“Delivered as ordered and very promptly - can't fault the ordering and delivery process. Product quality, though, is another matter entirely.”

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Posted 5 years ago

“Gear Geek supplied us with some new headphones and their service was very speedy and efficient. The price was very reasonable and we are delighted with our purchase.”

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Posted 5 years ago

“Was very pleased so far with the air pod pros I purchased, very good quality product with clear audio. Impressed for money I paid”

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Posted 5 years ago

“I did have an issue with a smart watch and thought it was not good I did send it back and am still waiting for a full refund.....”

Helpful Report

Posted 5 years ago

Hi Derek, Thank you for your review. I have checked our help desk and i can not see an open return request and all physical returns are up to date. Please email us at info@geargeek.co.uk and we can assist you further. Thanks, Rachael

Posted 5 years ago

“Ordering from Gear Geek was very straightforward. Communication very good, my item arrived within 3 days. Highly delighted with my purchase of Earbuds Pro.”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Product OK . The company should not exaggerate the uses of their products.”

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Posted 5 years ago

Hi Michael, Thank you for your review. I am very sorry to hear this, please can you send us a screen shot of the instructions you have received to info@geargeek.co.uk and we can look in to this in more detail. Thanks, Rachael

Posted 5 years ago

“Not pleased with ear pods loads of cracking not very good at all”

Helpful Report

Posted 5 years ago

Hi Chris, Thank you for your review. I am very sorry to hear you are experiencing issues with your item, please follow this link https://www.geargeek.co.uk/return-my-order/ to open a return request and a member of our team will be happy to assist. Thanks, Rachael

Posted 5 years ago

“Bought a pair of Bluetooth ear buds. Compared with the cheapest Apple branded pair, we saved over £100 and they are fabulous! Definitely not worth spending over £100, get some from Gear Geek instead. Good communication regarding delivery too.”

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Posted 5 years ago

“Easy to order,delivered on time and good Quality.”

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Posted 5 years ago

“Great product no issues so far”

Gear Geek 4 star review on 25th February 2021

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Posted 5 years ago

“Gear Geek as a supplier are absolutely fine, I have no issue. Unfortunately I am not too pleased with the product I ordered, however, that is not their fault”

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Posted 5 years ago

“The product arrived promptly.”

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Posted 5 years ago

“Good quality sound but battery life is mediocre at best. The right headphone also disconnects you itself.”

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Posted 5 years ago

“Good service.”

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Posted 5 years ago

“I’ve had these a few weeks now when they turned up the charge case felt like cheap plastic but they connected straight away. You only get about 90 minutes out of a full charge but hat does me for a few chapters of an audio book or some music on a long walk I’m very pleased with them and the fact I’m not getting ripped off by apple would definitely buy again”

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Posted 5 years ago

“Good price and prompt delivery.”

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Posted 5 years ago

“Received item in good working order”

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Posted 5 years ago

“Great item. Great quality earpods”

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Posted 5 years ago

Gear Geek is rated 4.8 based on 14,986 reviews