Gear Geek Reviews

Name: Gear Geek
Address: 7A Legion House, Beaufront Park, Anick road, Hexham, Northumberland
Rating: 4.77

4.8 Rating 14,988 Reviews

95 %

of reviewers recommend Gear Geek

4.8

Based on 14,988 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0808 175 1640

Email:

info@geargeek.co.uk

Location:

7A Legion House,
Beaufront Park, Anick road,
Hexham
Northumberland
NE46 4TU

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Gear Geek 5 star review on 11th April 2026

1101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time. Product works great and defo value for money for the price paid. Not amazing quality, but you can’t expect that for the £30 price tag. Would defo order again!”

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Posted 5 years ago

“Excellent service very fast delivery perfect product would highly reccomend”

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Posted 5 years ago

“Awful, ordered earpod pro on 28th April, not arrived, tracking number does not exisit, no response to online webchat or email, always states there is not a memeber of the team to answer calls. My 12yr old daughter wanted to buy Apple pods, we discouraged and after looking she chose this and gave me £40 of her own money so I could pay by card, guaranteed fast delivery and dispatch. Ordered on the 3rd May, confirmation on the 4th with royal mail tracking order, that does not show as a valid number on the RM website, RM say not valid. Wish I had not bothered and will be seeking consumer legal advice.”

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Posted 5 years ago

“Good value for money, quick delivery, works perfectly. What more do you want?”

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Posted 5 years ago

“Delivery was super quick which was great, the product itself is not great unfortunately. I am having to charge the watch every day by 7pm, i have tried various ways to save the battery power without success. The functions are not great and not all actually work, i guess for £30 what do you expect! I also get a flickering screen sometimes and have to power on and off again Build quality looks good and for telling the time and very basic functions it works... but only for 12 hours or so don't think i'll go through the hassle of returning with postage costs and the wait even if i do get a replacement (Which i doubt i will).... open to editing this id supplier gets in touch”

Helpful Report

Posted 5 years ago

Hi Jamie, Thank you for your review. I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Thanks, Rachael

Posted 5 years ago

“Good communication. Arrived quickly. Great service”

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Posted 5 years ago

“Wasn’t sure what to expect at first; product very light and easy to install and the picture it produces is brilliant. Much better than the previous aerial we had which to be adjusted according to which programme we wanted to watch. Would definitely recommend this product.”

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Posted 5 years ago

“Easy to order from and good price for my headphones. Kept me informed of the order process every step of the way. Thanks!”

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Posted 5 years ago

“Didn’t work”

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Posted 5 years ago

Hi Ian, Thank you for your review. As previously advised this item is for data transfer only not audio, I am very sorry this was not the item for you. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael

Posted 5 years ago

“order no. 209741 Please do not use, horrific response to a product ordered on the 3rd May for my daughters 12th birthday - product geargeek pro earpods - we discouraged her from using all her money on apple pods - after searching we chose these, she gave me £40 of her own money so I ordered, confirmation next day with royal mail tracking dispatch number that royal mail say is not a genuine tracking number, telephoned continuously there are never any agents available, I have emailed and used webchat given my email and contact number - no response. No product received and devestated 12 year old. Do not believe the reviews - awful - will be starting consumer action.”

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Posted 5 years ago

“Great service and great item”

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Posted 5 years ago

“Delivery took quite a while.”

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Posted 5 years ago

“Arrived ahead of time. Good product and price. Works well although charging instructions are a bit confusing.”

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Posted 5 years ago

“Fine service.”

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Posted 5 years ago

“Ordered Genuine Samsung 7 charger cable. Can't say whether it was genuine or not, I have my doubts, because it literally fell to bits within the first few days. Got in touch with Gear Geek to ask for a replacement. Had to fill in a form with all the information and a photo and wait for authorisation. I had a new one within the week. However it was the wrong cable!! Emailed them and asked for the correct replacement. I was asked to fill in forms etc again. I give up its not worth my time. But hopefully by writing this I will save YOU time!!”

Helpful Report

Posted 5 years ago

Hi, Thank you for your review. I have checked your order and i can see the replacement order was the same item as the original. Please email us at info@geargeek.co.uk if you would like to discuss this further. Thanks

Posted 5 years ago

“Is fine product!little to short bluetooth connection and non water resistant at all”

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Posted 5 years ago

“Bit slow on delivery but that may have been down to Royal Mail”

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Posted 5 years ago

“The cable had no packaging it was just individually put into the envelope! I've never received something with no packaging.”

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Posted 5 years ago

Hi Louis, Please see the below two links on our website in regards to reducing waste and carbon footprint. We are a very environmentally friendly business. https://www.geargeek.co.uk/news/reducing-packaging-waste/ https://www.geargeek.co.uk/news/cutting-carbon-footprint/ I hope this helps. Thanks, Rachael

Posted 5 years ago

“Happy I found this website when I needed a charger quickly for a low price.”

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Posted 5 years ago

“The speaker is really good and the service and delivery was superb”

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Posted 5 years ago

Gear Geek is rated 4.8 based on 14,988 reviews