“They are scam artists. I backed out of an order; I never finalized it. I did this because I read the reviews and decided not to order them. They processed the order anyway. They don't respond to my request for a return lable and to be reimbursed for these items I didn't order. Please don't order from this company. I'm contacting the US AG office to make them aware.”
“I ordered one than within 30 seconds was offered another for $28. I added that and immediately checked my PayPal account and found they charged me for 4 more for $75. Immediately, less than 10 minutes after purchase I emailed company and told them I made a mistake and asked them to take additional cams off. They replied immediately and said warehouse had already shipped. I said bulls**t and told them I was complaining to PayPal. A few hours later can co support emailed me and said was already shipped and I couldn’t cancel. I was offered an additional 30 day warranty. I replied not interested. Hopefully PayPal gets me a refund. This company is a total scam.”
“I cannot believe I fell for this. I usually read reviews first but didn’t on this occasion. Bought 4 of them, only 3 will charge, the others barely last. App is hard to navigate and I cannot get them to show footage. Don’t trust that if I send them back that I will get a refund.”
“I bought 4 of this SpyFocus camera's, the only app that comes with the instructions is from China, and it asks for for your credit card number, how is that free? If I have to pay I would rather pay a Canadian or US company the money to run them.
Go to Google App Store see the remarks for yourself from the "ftycampro app" for the SpyFocus camera's. There are no other apps that support these cameras. To bad because it doesn't work like SpyFocus say's they do. Plus it's NOT FREE!?!”
“Cameras are cheap and break easy, App is difficult to navigate, App doesn’t work when trying to add camera. I bought 4 cameras, and can not get one of them to load to app.”
“Does not deserve a star but only way to say, I have finally been scammed. This is a major dud and I bought 4!!!! Total idiot. Managed to get one camera to connect to app, but battery was less than 10min. Tried to connect all devices after charging them all. Waste of power, money, effort and the list goes on. What I'm reading in reviews, not even worth trying to get customer service. Thought it would be more legit because I bought through PayPal. Nope still x4 duds and usually read reviews first. Sorry I did not follow my own protocols.”
“Do not even fo to there site I was looking at cameras and looking for final price, they billed my pay pal without my authorization, and then you couldn't even talked to them. THIEVES!!!!!!”
“Not consumer friendly, difficult to understand set up instructions, once set up by a friend very short battery life, unable to reach someone for help. Total scam in my mind. Hoping for refund but no one to talk to.”
“They sent me a product that I didn't order. I'm fighting to get a full refund plus they must pay for the cost to return it to them. Also suppose to be full reimbursement within 30 days, guaranteed.”
“Hey everyone who has put in their reviews, I THANK U SO MUCH FOR YOUR WARNINGS. I was about to purchase 3 cameras. I was weary that this company doesn’t have a phone number. Wish there was a way to stop these scams. I learned of this product on TV. Unbelievable. THANKS AGAIN”
“This camera isn't even worth 1 star. It is the most useless POS I have ever boughht in my entire life. By the time I saw the reviews (bad on my part), it was too late to cancel as this thing was already paid for and shipped. I will definetly do my due dilligence on any future online purchases.”
“Eleven five star reviews all written in perfect English at exactly the same time, praising the same selling features. All subsequent real person reviews resoundingly negative. Most amusing.”
“I purchased 3 cameras. The battery on cameras do not last even half an hour even after overnight charging. The mobile phone app is so tricky that it keeps popping up with big advertisement when you launch. I almost ended up paying someone for activation of cameras. The 'continue to app' link is so small when you launch the app that if you miss, you may pay someone you don't know.”
“Ones removed from my account for multiple items that I did not purchase. The company was requested on the day to cancel the transaction, they did not. Shocking to deal with. Stay away.”