“Funny how all of the positive reviews were written just 1 month ago. Check other review sites for the true story (minus a few obvious fake reviews).
Been waiting for my refund for over a month.”
“I asked to cancel my order before it was shipped. They gave me 2 fake tracking numbers and said it was shipped. I filed a case with PayPal and asked this company for a return label. They said they couldn't until the PayPay case was closed. I closed it and now they ignore me. I'm certain that their warrenty is just as false as their word. Don't deal with crooks.”
“I shall never trust a company overseas again like GETCAMTRIX. I purchased like others and changed my mind straight away but Paypal who I reported to told me that the shipment was on its way. So I can't trust Paypal now. Anyway the four cameras I did receive but do not work on the Chinese platform of an app. A couple of hundred quid squandered there. That will teach me not to trust adverts. Getcamtrix trade through a dodgy company called Commerce Core UAB in Lithuania. Getcamtrix in the USA and directly import the cameras to you from China. Its a multi-national scam.”
“The camera will not connect to the app. Tech support will not answer the phone. When you call tech support you get put on hold for a nice long wait and then the system tells you all support people are busy helping others and you should send an email. When you send an email you get an auto reply saying they received your request but then you do not get any other reply.
In addition, when I ordered the cameras, I was charged a shipping and handling fee that was not mentioned before final bill and not explained in the final bill.
The end result is I have 4 cameras that do nothing. So now I need to go through the trouble of returning the cameras and requesting a refund. Given how unresponsibe Camtrix has been up to this point, I suspect I will need to dispute the charges with the help of my credit card company.
BOTTOM LINE: DO NOT BUY ANYTHING FROM CAMTRIX! There are many other cameras out there.”
“Bought three cameras. Couldn’t get the first one to work at all. Followed their procedure to return (emailing support) several times; never got a response. Do not purchase.”
“Sorry it’s called scam trix I bought this a few days ago paid by credit card I got no receipt after leaving my email so no communication
All I have is proof of payment on my credit card After calling my credit card people I was advised it my responsibility not there’s so unable to get my money back Unfortunately these are the times we live in apparently you send your money to Lithuania Oh dear not getting that back SCAM SCAM SCAM”
“I ordered 3 cameras thinking it was an australian site. Sent an email within 1 hour requesting the order be cancelled, sent another request 2 days later then the next day I get an email saying the product has been shipped. BEWARE this appears a scam and although they say you can cancel the order they ignore your request.”
