“It works well enough but there is no guidance about its use once it is set up. The various icons are not described. The app is made very annoying to use as advertisements appear constantly and are very hard to get rid if. This latter problem is a big minus for the device.”
“The directions need to be written in a more clear and concise manner. I charged the camera overnight, but it is still at red on the battery meter. The holder is a magnet, so it will need to be attached to metal. There is one piece of adhesive material, but once used it is not something you can easily move about in your home. If I can get this thing charged and to actually work, I will review the operation.
(Also, cannot upload photos of the product here in this review)”
“Please could I have refund. I don't like them. Two of them has not been opened. I got shock when I saw them..not worth at all. Far far too expensive. I wouldn't recommend it”
“Magnet doesn't stick to ANYTHING! Customer service is horrible. Had to email 3 times to get a return address and then had to fight to get refund of full amount. DO NOT BUY THIS PRODUCT!”
“Don't buy this product. It is delivered form China and takes weeks to get here. Who knows; maybe they are grabbing your info off your phone when you download the program and watch your home through the lens.”
“Customer service is very unprofessional.
When I called customer service to inquire about the Phillips UHS-1-card. The customer service representative had the television up very loud in the background. I had to ask her to turn down the television so that we could continue our conversation, she hung up on me. I called back within minutes and spoke to another representative whom had dogs barking and alarm clocks going off. I had to inform both representatives how to conduct business while at home.
This is not how you run a business.”
“Terrible picture quality, took numerous attempts to connect it to my phone and certainly will not connect to the internet for remote viewing. Camtrix charge about four times what you can buy it for on Amazon. Charge only lasts a few minutes.
It is a complete waste of time and money. AVOID”
“Don't buy them, app doesn't work on my phone, charge doesn't hold and try to contact for refund it's overseas call and if you do get an answer soon disconnected. Pointless trying to get a refund, no answers from them.”
“The reviews were soooo bad on this, I'm 100% this is just another scam out there. This company posted a bunch of fake reviews to luer people in and it worked. Now checking reviews can't be trusted as a decision point. Lord, this world is going to s--- quickly!!!”
“Funny how all of the positive reviews were written just 1 month ago. Check other review sites for the true story (minus a few obvious fake reviews).
Been waiting for my refund for over a month.”
