“
I believe Daniel gave me the best experience I've ever had with a customer service person.
”
posted 1 day ago
- Jo H
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I am very happy with the service I received.
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posted 3 days ago
- Anonymous
“
Spoke with Derrick Muntz today , just now. He was amazing and so knowledgeable I almost cried. Honestly it’s so hard to find intelligent and polite people these days. Charter definitely has amazing customer service.
Thank you Derrick!!!
Peter McLeod
”
posted 4 days ago
- Peter M
“
What a great experience! After being very frustrated researching Medicare options for my husband, Abe was a breath of fresh air. He answered all my questions patiently and suggested a phenomenal plan.
Just fantastic service overall. I have now recommended Chapter to family and friends. So glad I chanced upon this service.
”
posted 6 days ago
- Magnolia R
“
Tyler and Rachel are very knowledgeable and provided great guidance and service in identifying the best plans and processing the applications. Great experience.
”
posted 1 week ago
- Terry
“
IndyE and Rachel M excellent service knowledgeable even though I myself is a challenging person made sure I understand different plans that would benefit my needs prescription, pricing and allowances.Great experience.Thank you Chapter.
”
posted 1 week ago
- Dewayne
“
Tristan was absolutely fabulous. He was polite informative and did not waste my time. He called when he said he would call me back. 5 stars all around
Michael Woodruff was also wonderful with helping me set up medicare part D 5 stars also for his professional polite knowledgeable service.
”
posted 1 week ago
- Anonymous
“
My former employer offered a similar third-party Medicare advisor service and I had initially stated working with them.
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posted 1 week ago
- Thoroughly S
“
Within two days of talks Mike Falcon from Chapter service we were able to find a plan that appears to met our needs.
”
posted 1 week ago
- Rosemary P
“
She epitomizes customer service and most importantly customer experience.
”
posted 1 week ago
- James K
