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Chapter Reviews

5.0 Rating 4,095 Reviews
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Happiness Grade

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Customer Service - Good

98.30%
Industry Average
Thanks again for the great customer service.
posted 1 week ago - R.Duran
Ashley Sukup was terrific! She answered all of my questions and made me feel like she cared to get me the best insurance. She was so very nice and patient with me. She followed up each time she said she would. I wish all customer service representatives were like her!
posted 1 week ago - Jennifer C
Significant savings,great service
posted 1 week ago - Shirley L
The service was amazing it's like customer service used to be. I was very pleased with my representative he was knowledgeable humble easy to talk to clearly spoken all the good things you'd want when talking with somebody doing business. I wish him the best. Thanks Chapter.
posted 2 weeks ago - Gregory N
I thank Ethan and Chapter so much for this service, and I'd recommend Ethan to anyone needing this one on one help.
posted 2 weeks ago - Marjorie D
First experience with Chapter. Very pleased with the service. Efficient, courteous, knowledgeable help. Covered all my questions. Mark was very easy to work with.
posted 2 weeks ago - Anonymous
Absolutely q wonderful experience with Mark at the helm..saving $$ and now I'm totally informed and Medicare updated. Mark represents Chapter with integrity and a pleasure to work with. I've heard many times on TLN and Fanfare about your great service, and I glady add my name to the very satisfied customers. My many thanks to Mark Job well done!! Russ Trapani
posted 2 weeks ago - Russ T
Anne Jones is the best, she is very patient, intelligent, pleasant to talk to, she knows her job. Customer service was great.
posted 2 weeks ago - Roney T
Her customer service was off the change.
posted 2 weeks ago - David &
Customer service was excellent!! Mark Morrissey explained different policies thoroughly and was a great help in making final decisions!!
posted 2 weeks ago - Anonymous