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I wanted to switch to a new Medicare advantage plan. Robert Getz gave exceptional customer service. He was very patient and listened to what I wanted and explained the different plans. I found him to be genuinely caring and that he had my best interests in mind.
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posted 5 days ago
- Tracy G
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The customer service was great, they explained everything in great detail. The price was very competitive.
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posted 5 days ago
- Steve
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The customer service was great, they explained everything in great detail. The price was very competitive.
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posted 5 days ago
- Steve
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Roland Martin mentioned Chapter in a few videos of his that I watch on YouTube. He gave it a very good recommendation so I decided I would go with it being new to disability. I spoke with Daniel and he was very patient and walked me through all the steps as I was new to this whole situation. I told him it was very important for me to keep the doctors that I already have and he came up with a solution. He walked me through all of my options and we came up with a health plan That was perfect for my needs. This is a very good service and I will recommend it to all my friends😁
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posted 6 days ago
- Christopher
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Trey Davis with customer service did a excellent job explaining all the parts A,B,C,D Supplement, Advantage plan as I was the deer staring at the head lights, Trey signed me up for the best coverage I needed greatly appreciated sir. Thank you.
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posted 6 days ago
- Israel
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Chapter advisor Marc sets the gold standard for customer care and service. His explanations and suggestions were straight forward and easy to understand. I appreicate a company having their customers best interests at the forefront of their business model... exceedingly rare today!!!
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posted 6 days ago
- Franny
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I heard about Chapter through Ron Yates on Facebook and ended up taking to Patricia Lewis...she was TERRIFIC! She explained everything carefully and helped me make my choices. She is also in the process of helping my significant other switch programs so he gets better coverage. I am planning to give her name to two friends of mine tomorrow that are also turning 65 soon. I am very happy with her service and cannot recommend her enough!
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posted 1 week ago
- Deanna P
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Customer service is impressive in every way. Chapter saved close to $200 a month on my insurance while maintaining all the coverage.
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posted 1 week ago
- Linda
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Many thanks to Alaina Benson! She was patient, professional and took the time to explain Plan options. Alaina provided excellent customer service!
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posted 1 week ago
- Ms. L
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My customer service representative was Anna and she did an outstanding job on explanation of the coverages for Plan D prescription plans. She found the best coverage for my Medical needs and was very patient with me in answering ALL of my questions without rushing me at any time. She's definitely an asset to your organization. Thank You Anna!!!
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posted 1 week ago
- Benny M
