Chapter Reviews

5.0 Rating 1,436 Reviews
A
Happiness Grade

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Chapter have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service.

A

Price - Excellent

94.44%
Industry Average
Venus was extremely helpful, professional and able to explain everything to me in a way that was easy to understand. Venus understands Medicare insurance very well! Price is good as well!
- Anonymous
He knew details of all policies available in my state and pros, cons and costs associated with each plan, helping me pick the best options at the lowest price.
- Kwang K
Astha was awesome!!! She answered all of my questions and got me the best price that was available to me. If you’re looking for supplemental coverage, call her, you will not be disappointed.
- Ron A
A

Delivery - Fast

100.00%
Industry Average
We then discussed the best delivery options to receive my medications.
- Brenda
97.70%
Industry Average
We are extremely happy with John Brooks' service and knowledge on Medicare.
- Antoinette A
Chapter always has excellent customer service, and is incredibly responsive and helpful. I am always thoroughly informed of my benefits and costs when I have completed a call. I recommend them highly.
- Wendy K
Great customer service deserves recognition, reward and compensation.
- Dr. P