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Chapter Reviews

5.0 Rating 4,929 Reviews
A
Happiness Grade

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Chapter have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service.

A

Price - Excellent

98.61%
Industry Average
Excellent Service, Price.
- Anonymous
Just spoke with Daniel and he got me a better Medicare plan and explained it very well. I had no trouble understanding what he told me and saved me a lot of money with a better price. Thank you Daniel so much for the time and help. Darrel Cannon
- Darrel C
Because of Jessica I was able to get exactly what I was looking for and at a really good price.
- Holley G
A

Delivery - Fast

100.00%
Industry Average
The customer service was great. He answered questions that nobody ever answered before with everybody else I was left out in the cold and he helped me greatly and I really am happy about the price and the delivery and it's great knowing that Medicaid is gonna help me out with my part B thank you so much Scott Smith
- Patricia R
Very excellent customer service. Extremely caring. Very educated and informed! Very good pricing, and excellent delivery. Couldn’t have had a better person.
- Marcelle D
Bennett was a delight to work with. Very flexible in scheduling time to meet my needs. Excellent delivery of plan types, my options and took into consideration my income and living circumstances. Offered programs for more financial freedom in medical areas. Thank you Chapter, Bennett Osborne
- Anonymous
98.72%
Industry Average
Excellent Service, Price.
- Anonymous
Good sense of humor goes along way in public relations, and he nailed it, even talked about football😁 customer service is a rare trait n lost service these days.
- Irene W
Patrick was wonderful. He was able to explain Medicare in a simple manner and answered my questions. He explained the enrollment process and assisted signing me up for the appropriate plan G. A Chapter rep followed up and customer service is excellent. I recommend highly!!
- Cindy W