Get Laid Beds Reviews

4.5 Rating 1,401 Reviews
86 %
of reviewers recommend Get Laid Beds
4.5
Based on 1,401 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Get Laid Beds Reviews
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Phone:

020 3695 2463

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

Get Laid Beds 5 star review on 30th April 2024
Doug Renaud
Get Laid Beds 5 star review on 30th April 2024
Doug Renaud
Get Laid Beds 5 star review on 30th April 2024
Donal Ogilvie
Get Laid Beds 5 star review on 29th April 2024
Stefan Damnjanovic
Get Laid Beds 5 star review on 29th April 2024
Stefan Damnjanovic
Get Laid Beds 5 star review on 29th April 2024
Stefan Damnjanovic
Get Laid Beds 5 star review on 23rd April 2024
Anonymous
245
Anonymous
Anonymous  // 01/01/2019
4
Mr & Mrs CL
Very happy with the overall service and quality of the bed. We ordered an Oxford adjustable motorised bed. When it was delivered the motorised parts were not. As soon as I contact them, it was sorted out and the original delivery price refunded as a courtesy. Putting the bed together (with excellent bed instructions but zero instructions for the adjustable element) you can appreciate the fantastic craftsmanship and the overall quality. Thankfully, I have some tricky furniture assembly knowledge courtesy of another company (that shall remain anonymous blue and yellow are their fav colours)! My wife is a wheelchair user and to have a motorised bed is something we both hoped for, for a very long time....find one that a hoist can fit under has been a tricky business!! However, this bed is ideal, no perfect and we are extremely pleased with it. Thanks getlaidbeds btw love the name ;)
Get Laid Beds 4 star review on 7th September 2020
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Posted 3 years ago
5
Verified Reviewer
A happy customer. Ordering was a simple process, delivery came on time and the team put the bed together very quickly. The bed looks lovely and the additional storage is very helpful. Excellent.
Get Laid Beds 5 star review on 4th September 2020
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Posted 3 years ago
5
Kirstie Fowler
We found the customer service very good - the delivery guys even delivered early (having checked this would work for us first). We paid slightly more so they would build the bed for us - very much worth it - they did a great job and were quick and kind. The Deco bed that we bought is good quality and looks great. No scuffs or bumps. Price seems very good to me when compared with other well known suppliers of wooden furniture. All up - we are very pleased, I would buy from this company again and I have already recommended them to friends and family.
Get Laid Beds 5 star review on 3rd September 2020 Get Laid Beds 5 star review on 3rd September 2020
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Posted 3 years ago
5
Janet M.
We ordered the Japanese platform bed without a headboard and with two under bed storage boxes. It was exactly what we were looking for - solid wood, low profile, storage options and reasonable price. We were so impressed with the quality! We easily assembled it ourselves in about an hour. When we raised questions about our order, we received a prompt, courteous response. Great customer service!
Get Laid Beds 5 star review on 31st August 2020
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Posted 3 years ago
5
Verified Reviewer
Customer service has been absolutely amazing, even as we had questions when putting the bed together there was someone on hand to send us photos on Bank Holiday Sunday! We are absolutely thrilled with our bed, it is exactly as we had hoped. My only negative would be the delivery. We were given no courier info, a delivery time of 8am-8pm and no tracking info. Sadly our bed was also split by the courier so we received 2 boxes one day, and the following box the next day. Overall we are delighted but I would suggest looking into better courier options
Get Laid Beds 5 star review on 31st August 2020
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Posted 3 years ago
5
Ash
We were decorating our bedroom and looking for a four poster bed. We were delighted when we found the Get Laid website and also that the bed we wanted was also on sale. We enjoyed customising the bed with the online tool and ordered our bed with a confirmed date for delivery and assembly of our new bed. This was 6 weeks away which was fine as it gave us time to decorate our room and ensure it was worthy of the new bed. We were kept informed by email and queries answered very quickly, the bed was delivered on the date promised and assembled by the guys for us. We loooooovvvvvveeeeee our beautiful well made new bed and will use Get Laid again in the future.
Get Laid Beds 5 star review on 25th August 2020 Get Laid Beds 5 star review on 25th August 2020
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Posted 3 years ago
5
Zoe
My new bed with drawers is brilliant! The mattress is so comfy. It was easy to order, well made and good value for money. Clear instructions and easy to assemble. I got a space saver bed and it fits perfectly.
Get Laid Beds 5 star review on 22nd August 2020
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Posted 3 years ago
5
Carol (High Wycombe)
Great customer service. Staff were very helpful with customising my order as we had to fit a specific space. Staff suggested changing Oxford frame to space saver design to fit which was a great solution and both frame and mattress adapted for the same price. Delivered on time. Good tracking system so knew ETA and delivery guys assembled it in about 10 minutes. Lovely bed and my son says very comfortable. Can't fault the company!
Get Laid Beds 5 star review on 22nd August 2020
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Posted 3 years ago
5
Sarah
Absolutely in love with our new bed, the quality is brilliant! The white glove service was a god send, the gents had the bed frame brought in and all assembled with in 10 minutes! So happy with our purchase and will definitely be recommending get laid beds to everyone!
Get Laid Beds 5 star review on 21st August 2020 Get Laid Beds 5 star review on 21st August 2020
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Posted 3 years ago
5
Rae Phillips
I was sceptical about the single slats on the frames but I’m so impressed! I also had the assembly service and it took them 7 minutes to deliver and assemble the bed! Very pleased with the entire process and the product. Will be recommending the brand to my friends :)
Get Laid Beds 5 star review on 8th August 2020
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Posted 3 years ago
1
Unverified Reviewer
I didn't expect delivering a bed during a pandemic to be easy so I was happy to wait a bit and do without the assembly service. More than four months later, I still have no bed and still cannot move into my new place. The reason was not the pandemic but simply a lack of care from a company that markets itself on "craftsmanship". The bed has a painted surface and the company do not protect this in transit. So predictably enough: a first bed arrived damaged, a second replacement bed arrived damaged. It just makes no sense, I get that the beds are reasonably priced, but not using packing materials seems a false economy and I would love to hear an explanation for why they do this The company is lucky to have some great staff and I decided to give them a third chance. But I am tired of the lack of proper follow up, of being the one who has to chase things up and remind them that I am waiting, of never receiving any acknowledgement that not packing beds properly is a bad policy. I have read the reviews here, and am concerned that the surface damage may not be the only problem to expect. I have given up, and requested a refund. For reasons not explained, they did not collect the first damaged bed when the second damaged one was delivered which means I have to wait for the refund too ..
Get Laid Beds 1 star review on 29th July 2020
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Posted 3 years ago
1
Ms Icj Whitelegg
I didn't expect delivering a bed during a pandemic to be easy so I was happy to wait a bit and do without the assembly service. More than four months later, I still have no bed and still cannot move into my new place. The reason was not the pandemic but simply a lack of care from a company that markets itself on "craftsmanship". The bed has a painted surface and the company do not protect this in transit. So predictably enough: a first bed arrived damaged, a second replacement bed arrived damaged. It just makes no sense, I get that the beds are reasonably priced, but not using packing materials seems a false economy and I would love to hear an explanation for why they do this The company is lucky to have some great staff and I decided to give them a third chance. But I am tired of the lack of proper follow up, of being the one who has to chase things up and remind them that I am waiting, of never receiving any acknowledgement that not packing beds properly is a bad policy. I have read the reviews here, and am concerned that the surface damage may not be the only problem to expect. I have given up, and requested a refund. For reasons not explained, they did not collect the first damaged bed when the second damaged one was delivered which means I have to wait for the refund too ..
Get Laid Beds 1 star review on 29th July 2020
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Posted 3 years ago
1
Mr McLoughlin
We went through hell with this company over the last 5 months. This first bed was absolutely appalling; it had scratches, visible filler in many places, dents, … A very bad finish, but the pieces did fit together. We paid extra to upgrade to an oak bed, making £803 in total. The second bed was clearly made of two different types of wood, the difference in color was very extreme and ridiculous in a single piece of furniture. One of the posts was also damaged. We asked for a replacement. When we got the next attempt - the third bed, it was just as bad. One post had splits all the way along it and the pieces were very poorly made - the joints did not even line up. They haven’t collected any of the damaged items and at least one delivery failed to arrive and had to be pushed back another month after I chased. Every time we waited for a replacement we waited over a month. Our latest quote is 6 weeks to get a replacement. Their quality control is non existent. The workmanship is hilarious - we have received posts where the wrong hole has been made and then a new one made where it should have been. Don’t believe the TrustPilot reviews. My, much more detailed review than this, was removed without any warning or discussion.
Get Laid Beds 1 star review on 1st July 2020 Get Laid Beds 1 star review on 1st July 2020 Get Laid Beds 1 star review on 1st July 2020 Get Laid Beds 1 star review on 1st July 2020
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Posted 3 years ago
Get Laid Beds is rated 4.5 based on 1,401 reviews