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GetYourGuide Reviews

1.4 Rating 373 Reviews
8 %
of reviewers recommend GetYourGuide
Company Reviews Questions Metrics
1.4
Based on 373 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult

Popular Questions:

Delivery

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Returns

Customer Service

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How quickly does GetYourGuide resolve customer queries?
Helpful Report
(3 weeks ago)
Greater than 41% of reviewers feedback is GetYourGuide resolves customer queries within an hour.
Helpful Report
(3 weeks ago)
B-

Customer Service - Average

66.67%
Industry Average
Our Company
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