"Do not buy from this company!!!!\r\n\r\nI pre ordered a rose called Iris (as my nan Iris had just passed away.) I actually bought 3 roses one for myself, my mum and brother, a total of \u00a398 spent. They were ordered in October and arrived end of November and I couldn\u2019t plant in garden due to frost and snow and it being winter. The roses have now all died which is apparently my fault as not put in the garden straight away! \r\n\r\nI find it very strange that 1 rose was kept in Manchester and 2 went to Southampton and all 3 have ended the same way. \r\n\r\nTheir customer service is terrible, my dad is still waiting on an E mail reply and we have both tried to ring daily but no one answers the phone. (I\u2019ve since seen this on other reviews on here)\r\n\r\nWhen they replied to me they have basically said that the rose is out of the 8 week period and should have been planted outside. They had no empathy or offered anything to resolve the matter which I found very frustrating considering the amount I have spent. I personally think the roses were dug from the wet fields at the wrong time of year which is why they told me I had to wait for them. It\u2019s very strange that 3 roses have died! \r\n\r\nI also find it very strange that you can\u2019t leave reviews on their website and that all the reviews are positive. (Are these made up?!) But most of the reviews on trust pilot are negative. \r\n\r\nPersonally please don\u2019t waste your money and support the local garden centres as I sure their customer service would be much better . \r\n\r\nVery sad customer as I now have no memory rose for my nan in my garden which is a shame as she loved her garden x"

"Do not buy from this company!!!!\r\n\r\nI pre ordered a rose called Iris (as my nan Iris had just passed away.) I actually bought 3 roses one for myself, my mum and brother, a total of \u00a398 spent. They were ordered in October and arrived end of November and I couldn\u2019t plant in garden due to frost and snow and it being winter. The roses have now all died which is apparently my fault as not put in the garden straight away! \r\n\r\nI find it very strange that 1 rose was kept in Manchester and 2 went to Southampton and all 3 have ended the same way. \r\n\r\nTheir customer service is terrible, my dad is still waiting on an E mail reply and we have both tried to ring daily but no one answers the phone. (I\u2019ve since seen this on other reviews on here)\r\n\r\nWhen they replied to me they have basically said that the rose is out of the 8 week period and should have been planted outside. They had no empathy or offered anything to resolve the matter which I found very frustrating considering the amount I have spent. I personally think the roses were dug from the wet fields at the wrong time of year which is why they told me I had to wait for them. It\u2019s very strange that 3 roses have died! \r\n\r\nI also find it very strange that you can\u2019t leave reviews on their website and that all the reviews are positive. (Are these made up?!) But most of the reviews on trust pilot are negative. \r\n\r\nPersonally please don\u2019t waste your money and support the local garden centres as I sure their customer service would be much better . \r\n\r\nVery sad customer as I now have no memory rose for my nan in my garden which is a shame as she loved her garden x"