Global Edulink Reviews

Name: Global Edulink
Address: Global EdulinkCityPoint1 Ropemaker Street, Global EdulinkCityPoint1 Ropemaker Street, United Kingdom
Rating: 4.79

4.8 Rating 1,184 Reviews

97 %

of reviewers recommend Global Edulink

Company Reviews

Questions

Metrics

4.8

Based on 1,184 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

020 8609 8200

Email:

info@globaledulink.co.uk

Location:

Global EdulinkCityPoint1 Ropemaker Street,
Global EdulinkCityPoint1 Ropemaker Street
United Kingdom
EC2Y 9HU

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Global Edulink 1 star review on 31st August 2025

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Global Edulink 1 star review on 30th August 2025

Jayden

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My funds are safely back in my account now.”

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Posted 1 week ago

“I Got My Money Back Thanks to Alpha Recovery Firm!”

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Posted 2 weeks ago

“bringing restoration”

Global Edulink 1 star review on 17th July 2025

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Posted 1 month ago

“I have unfortunately parted with several hundred pounds on two courses which were sold as “official exam included”. I have completed the course work but can not get hold of anyone to book the exams. I strongly believe this company is a scam, very poor.”

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Posted 5 months ago

“I am extremely disappointed with the unprofessionalism of Global Edulink. I have been waiting for a refund of £581.40 since 25th June, and despite contacting them numerous times, I have received no resolution. A representative named Michelle Fernandes keeps saying the refund is "under review," but it has now been over six months with no progress. This level of service is unacceptable, and it feels like they are deliberately avoiding taking responsibility. I would strongly advise against taking any courses with Global Edulink. They do not value their customers and fail to honor their commitments. I demand my refund immediately. If you’re considering signing up for their services, think twice, they are unprofessional and unreliable. REFUND MY MONEY, I HAVE BEEN PATIENT ENOUGH.”

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Posted 8 months ago

“Supreme Recovery Team exceeded my expectations in recovering my lost funds from a fraudulent investment broker. Their knowledgeable and supportive staff made the process straightforward and stress-free. I was impressed by their dedication and quick results. Thanks to their efforts, I was able to reclaim my money. I highly recommend them for anyone needing recovery assistance! Contact them for help W-H-A -TS- A-P-P: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬ Email: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦”

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Posted 9 months ago

“Please avoid this company at all costs. I paid a lot of money to do my signature level 1 BSL. I completed all of the assessments despite the poor organisation and the pre-assessment information being incorrect. I did my final assessment 3 months ago and still haven’t received my results or any certification despite many emails, complaints and false assurances. I was told I’d receive the results within a few days, then I was told 6 weeks, then I was told another 48 hours all of these deadlines have been and gone and I’m still no closer to getting my results.”

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Posted 1 year ago

“Fraudulent, would not process resit exams or refund”

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Posted 3 years ago

“Extremely disappointed with the service from Global Edulink. I enrolled in the Pearson BTEC Level 4 in Management and Leadership. My issues: • Course is advertised as 12 months self-paced however the first document I received upon enrollment was a list of deadlines to submit assignments! I questioned this with my tutor to see if there was any flexibility and was told to stick to the deadlines! The final assignment is due to be submitted ~8 months into the course, so it's not even a 12 months course! You have access to the material for 12 months but what use is that if you have to have submitted your last assignment by month 8? I work 40 hours a week which is why I chose a self-paced course but this isn't what I got at all! • Secondly, tutor replies are very slow and feedback is unhelpful. I submitted my first assignment draft to my tutor, explaining it's over the word limit, and it took them 4 days to reply with the feedback "write more" next to each question. Nothing else! Ironic on an assignment focused around giving constructive feedback, I feel! How is "write more" suitable feedback for an assignment that's already over the word count? I'm currently trying to get a refund under the Consumer Rights Act. Advice for any folks going through the same issues: they'll tell you that their refund policy doesn't allow refunds once the course has been accessed BUT THIS DOESN'T MATTER! Global Edulink's refund policy DOES NOT supersede or negate your statutory rights as a consumer! The course provider must: • Perform the service with reasonable care and skill • Make sure information that's been given to you about the course - written or spoken - is binding where you’ve relied on it to make your decision If they fail to do either of the above, you are entitled to a refund within consumer rights law. If you're refused a refund after making these points, you're well within your rights to request a chargeback through your bank, providing all the evidence you can! Avoid the company & utilise your rights as a consumer if you're caught out like many others have been.”

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Posted 5 years ago

Dear Dan, I apologise for the inconvenience this may have caused you but having said kindly note that Ofqual regulates the total qualification time and learning hours that a learner has to deploy for a qualification. Any course provider offering you the programme Level 4 : Diploma in Management and Leadership (Pearson), should meet a Total Qualification Time of 370 hrs. Tutors must ensure authenticity of work presented by the learner. As such, you are entrusted with specific minimum time duration for study. A tutor provides a learner with formative feedback. A learner can use Tables, illustrations in order to increase his quality of work. Word count that is placed inside tables cannot be counted to the final word count. Further, your table of content, end text references and bibliography is not counted to your word count. As an academic institution we are responsible for the quality of learner's work and the authenticity of learner's work. Therefore, the feedback to increase quality on your work. The tutor's recommendation to use tables are clearly set to minimise a learner's word count usage most effectively. If data can be tabulated. Definitions could be sequenced to provide meaning of it's development. While meeting the learner's needs for self paced education that offers flexibility, GlobalEduLink is committed to abide by standards of education set by OFQUAL and principles of academic Integrity. I hope this would help. We have tried to reach you over the phone but unfortunately, we couldn’t through to you and it seems the call gets cut off. Further as per our terms and conditions if the learner access the learner is not eligible for the refund and we still request you to complete the course with us. We await your response. Thank you. Global Edulink – Support Team.

Posted 5 years ago

“Poor dated unfit for purpose course. Requested a refund within the 14 days and told as soon as log in you are not entitled to a refund once logged in. Still no refund 1 month on. AVOID !!”

Helpful Report

Posted 5 years ago

Dear Reviewer, We apologise for the inconvenience this may have caused you. We at GEL strive to provide our learners a fast service via an expertise team and we do value your feedback on every issue you encounter. To conduct a proper investigation it would be helpful for us if you could send in your below details to info@globaledulink.co.uk Full Name : E-Mail Address : Phone Number : Awaiting your response to solve this matter quick. Kind Regards, Global Edulink - Learner Support Team.

Posted 5 years ago

“Undoubtedly the worst company I've ever dealt with. several of us attended an AET course, with I have to say a great trainer, we all passed but no certificates 4 months later, Customer service is not even lip service. well get back to you in 30 minutes means 3 weeks if you're lucky or never if you're not. They never have answers for you, just excuse. They just blame somebody else every time you contact them. I've lost a quite a bit in lost earnings so far, so time to deal with that. Good luck if you try but there are other training facilities out there.”

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Posted 5 years ago

“Started my course at the end of January. Completed it and submitted at the end of February. Was told it’d be marked by the end of March but they didn’t even bother until I pushed them. Got marked by the end of April instead. I’ve been told I passed but still not received my certificate. Nobody replies to my emails. I ring the support line but they couldn’t care less, they tell me I’ll get an email but nope! Wouldn’t recommend Global Edulink to anyone who doesn’t want to waste their money.”

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Posted 5 years ago

“If I could give no stars and still leave I review that’s what I’d do. I never normally leave reviews but after 5 months of completing the course and not receiving my certificate I was beside myself. I emailed, phoned, went on live chat. My “mentor” stopped replying so I tried customer support. They blamed everyone but their own organisation. I finally received my certificate after mentioning a formal complaint. And it was only when I left a review on Facebook that someone tried to get in touch and offer me a free course. Appalling service and I wouldn’t put myself through the stress of a free course to be repeatedly ignored again. Another course user commented on my review to say they’d had the same experience and were going to trading standards.”

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Posted 5 years ago

“Hi David Kingsley , thank you so much for your speedy response with regards to my request. I am very grateful as I am a first time learner much appreciated for your time and guidance to get me logged on to start my course. best wises. Excellent customer service.”

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Posted 5 years ago

“Studying with Global Edulink, is beneficial to anyone whose dont have a qualification”

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Posted 5 years ago

“Had no tutor support throughout my course, contacted them numerous times and got nothing back! I logged a complaint over 8 weeks ago and much like my tutor support I have had nothing back!!! I paid good money to complete this course but was unable to complete due to the lack of help!”

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Posted 5 years ago

Dear Stacey, Please note that we already have given you a solution for this via email and we have tried numerous times to reach you via phone but apparently we couldn't get through to you. Best Regards, Global Edulink - Support Team.

Posted 5 years ago

“The Beauty course l purchased Through Reed, did not have the modules stated on the purchase receipt from Reed, I asked Reed for a refund on the same day, within the 14 cooling off period. They contacted Global Edulink for them to process a refund, this was weeks ago! Still no refund! I have now asked my Bank to look in to this matter”

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Posted 6 years ago

Dear Learner, First and foremost, we are extremely sorry for the inconvenience that this may have caused you. Your above review has been treated with high priority, and we have sent an e-mail regarding this to you. Thank you for bringing this to our attention, and once again, we apologise for the unpleasant experience. Best Regards, Global Edulink - Support Team.

Posted 6 years ago

“You are very supportive”

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Posted 6 years ago

“I have had the very worst customer service ever I have been speaking to one of their representatives who didn't want to assist me in query and he hung up furthermore I have written them two followup email and still response. I then checked to see if they were bogus with Companies house, they or should I say he since once one person appears to be running the entire operation must be completely drowning in queries and so with a director bearing the following name WEERAKKODY ARACHCHIGE, Rushan Madusanka I am not surprised at their level of service at all.”

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Posted 6 years ago

“I submitted my assignment on 10th April 2019. I was told 3-4 weeks for results - sent several emails, only one was answered on 12 April by Anthony Robinson. Emailed again, to request refund for other course I enrolled on, at end of April. This is Level 7 CMI Diploma Strategic Management & Leadership. Still no response! Quick to email log ins, starter emails, but payment receipts, assignment submission acknowledgements - tutor contact - all very slow. I had to ask and complain before I heard anything. One guy, Anthony Robinson used to email me back - now since I submitted my assignment, after that initial email to say it will be 3-4 weeks, not had a single reply! It’s all falling on deaf ears now! Called the support line. Was told tutor ‘Philippe’ would email me my results that day. This was mid May. Not heard anything!! After sales service is next to non-existent!! Very distressing experience this - all I want is guidance for my results, which I believed to be automatic!!! Do not use!!! Moreover, the dashboard hasn’t even updated itself to say CMI the Level 6 Award in Management and Leadership I completed - has been completed and submitted. It’s almost end of May! I don’t know how to get a response out of these people or regular support! Very disappointing! I hope to get my refund for my Level 7 Diploma I am doing, and do it elsewhere! I hope the next ‘CMI approved centre’ is a bit more efficient and effective!”

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Posted 6 years ago

Dear Mrs A Bohorun, First and foremost, we are extremely sorry for the inconvenience that this may have caused you. Your above review has been treated with high priority, we have sent an e-mail regarding this. Thank you for bringing this to our attention, and once again, we apologise for the unpleasant experience. Best Regards, Global Edulink - Support Team.

Posted 6 years ago

Global Edulink is rated 4.8 based on 1,184 reviews