Name: Global Edulink
Address: Global EdulinkCityPoint1 Ropemaker Street, Global EdulinkCityPoint1 Ropemaker Street, United Kingdom
Rating: 4.76

“Thanks to their efficiency and professionalism, my withdrawal issue was resolved successfully. I appreciated the honesty and clarity in their communication. They handled everything with care and focus, providing reassurance along the way, and their dedication truly made a difference.”

Global Edulink 1 star review on 24th March 2026

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Posted 1 week ago

“Thanks to their efficiency and professionalism, my withdrawal issue was resolved successfully. I appreciated the honesty and clarity in their communication. They handled everything with care and focus, providing reassurance along the way, and their dedication truly made a difference.”

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Posted 1 week ago

“They addressed my complaint promptly and professionally. Receiving a full refund last week was a great relief. Their accountability and commitment to customer satisfaction were evident throughout the entire process.”

Global Edulink 1 star review on 7th March 2026

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Posted 3 weeks ago

“I reached out to Barbara feeling completely exhausted and out of options. What started as a manageable issue had grown into a serious financial problem involving $256,000, and I felt stuck and anxious. The Barbara team immediately stepped in with clarity and calm, taking the time to fully understand the situation before offering solutions. They communicated openly, answered every question with patience, and made sure I felt informed throughout the entire process. Their professionalism and empathy stood out, and it was clear they genuinely cared about resolving the issue the right way. Thanks to their expertise, everything was successfully handled, and I walked away with renewed confidence and peace of mind.”

Global Edulink 1 star review on 6th February 2026

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Posted 1 month ago

“I reached out to Barbara feeling completely exhausted and out of options. What started as a manageable issue had grown into a serious financial problem involving $256,000, and I felt stuck and anxious. The Barbara team immediately stepped in with clarity and calm, taking the time to fully understand the situation before offering solutions. They communicated openly, answered every question with patience, and made sure I felt informed throughout the entire process. Their professionalism and empathy stood out, and it was clear they genuinely cared about resolving the issue the right way. Thanks to their expertise, everything was successfully handled, and I walked away with renewed confidence and peace of mind.”

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Posted 1 month ago

“I paid in full on day one and completed the Level 3 Award in Childcare and Education in under three months, finishing all units by September 2025 with no issues at any stage. All work was passed, positive feedback was received, and I was formally confirmed as having completed the qualification. There was no actual teaching involved — the course consisted mainly of links and written materials, which I worked through independently. Despite this, I met all requirements quickly and without needing support. I was told the External Quality Assurance (EQA) process would be completed by the end of November and that certification would follow shortly. After November passed, there was no communication at all. Only after submitting a formal complaint in December did I receive a response, confirming that the EQA had already been completed and that they were “waiting for the certificates to be released by the awarding body.” I was also told my case was a priority. It is now months after course completion and over a month since that assurance, yet I still have no certificate, no timeline, and no updates. Emails and live chat messages have gone unanswered. Paying students should not be ignored after completing a qualification that directly affects employment and career progression. Based on my experience, I cannot recommend this provider due to poor communication, lack of transparency, and failure to deliver certification within a reasonable timeframe.”

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Posted 2 months ago

“Huge thanks to Michael and drew for being such a genuine source of support during a tough time. I didn’t just need answers—I needed reassurance, and they gave me both. Every step of the process was handled smoothly and thoughtfully. They took time to really understand my situation and never made me feel rushed or judged. You can tell they truly love what they do and care about people. I’m so grateful for their patience, professionalism, and heart.”

Global Edulink 1 star review on 7th November 2025

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Posted 4 months ago

“What started as weeks of frustration ended as one of the most positive service experiences I’ve ever had, thanks to Thomas Mitchell. They approached the situation with precision, patience, and empathy that’s hard to find nowadays. From beginning to end, the communication was open, the updates were timely, and the outcome was perfect. I didn’t just get a fix—I got reassurance, reliability, and respect. Thomas Mitchell and the team deliver results that speak for themselves. #TechSupportDoneRight #CustomerDelight #ReliableResults”

Global Edulink 1 star review on 1st November 2025

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Posted 5 months ago

“What started as weeks of frustration ended as one of the most positive service experiences I’ve ever had, thanks to Thomas Mitchell. They approached the situation with precision, patience, and empathy that’s hard to find nowadays. From beginning to end, the communication was open, the updates were timely, and the outcome was perfect. I didn’t just get a fix—I got reassurance, reliability, and respect. Thomas Mitchell and the team deliver results that speak for themselves. #TechSupportDoneRight #CustomerDelight #ReliableResults”

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Posted 5 months ago

“My funds are safely back in my account now.”

Global Edulink 1 star review on 31st August 2025

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Posted 7 months ago

“I Got My Money Back Thanks to Alpha Recovery Firm!”

Global Edulink 1 star review on 30th August 2025

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Posted 7 months ago

“bringing restoration”

Global Edulink 1 star review on 17th July 2025

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Posted 8 months ago

“I have unfortunately parted with several hundred pounds on two courses which were sold as “official exam included”. I have completed the course work but can not get hold of anyone to book the exams. I strongly believe this company is a scam, very poor.”

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Posted 1 year ago

“I am extremely disappointed with the unprofessionalism of Global Edulink. I have been waiting for a refund of £581.40 since 25th June, and despite contacting them numerous times, I have received no resolution. A representative named Michelle Fernandes keeps saying the refund is "under review," but it has now been over six months with no progress. This level of service is unacceptable, and it feels like they are deliberately avoiding taking responsibility. I would strongly advise against taking any courses with Global Edulink. They do not value their customers and fail to honor their commitments. I demand my refund immediately. If you’re considering signing up for their services, think twice, they are unprofessional and unreliable. REFUND MY MONEY, I HAVE BEEN PATIENT ENOUGH.”

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Posted 1 year ago

“Supreme Recovery Team exceeded my expectations in recovering my lost funds from a fraudulent investment broker. Their knowledgeable and supportive staff made the process straightforward and stress-free. I was impressed by their dedication and quick results. Thanks to their efforts, I was able to reclaim my money. I highly recommend them for anyone needing recovery assistance! Contact them for help W-H-A -TS- A-P-P: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬ Email: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦”

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Posted 1 year ago

“Please avoid this company at all costs. I paid a lot of money to do my signature level 1 BSL. I completed all of the assessments despite the poor organisation and the pre-assessment information being incorrect. I did my final assessment 3 months ago and still haven’t received my results or any certification despite many emails, complaints and false assurances. I was told I’d receive the results within a few days, then I was told 6 weeks, then I was told another 48 hours all of these deadlines have been and gone and I’m still no closer to getting my results.”

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Posted 2 years ago

“Fraudulent, would not process resit exams or refund”

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Posted 3 years ago

“Extremely disappointed with the service from Global Edulink. I enrolled in the Pearson BTEC Level 4 in Management and Leadership. My issues: • Course is advertised as 12 months self-paced however the first document I received upon enrollment was a list of deadlines to submit assignments! I questioned this with my tutor to see if there was any flexibility and was told to stick to the deadlines! The final assignment is due to be submitted ~8 months into the course, so it's not even a 12 months course! You have access to the material for 12 months but what use is that if you have to have submitted your last assignment by month 8? I work 40 hours a week which is why I chose a self-paced course but this isn't what I got at all! • Secondly, tutor replies are very slow and feedback is unhelpful. I submitted my first assignment draft to my tutor, explaining it's over the word limit, and it took them 4 days to reply with the feedback "write more" next to each question. Nothing else! Ironic on an assignment focused around giving constructive feedback, I feel! How is "write more" suitable feedback for an assignment that's already over the word count? I'm currently trying to get a refund under the Consumer Rights Act. Advice for any folks going through the same issues: they'll tell you that their refund policy doesn't allow refunds once the course has been accessed BUT THIS DOESN'T MATTER! Global Edulink's refund policy DOES NOT supersede or negate your statutory rights as a consumer! The course provider must: • Perform the service with reasonable care and skill • Make sure information that's been given to you about the course - written or spoken - is binding where you’ve relied on it to make your decision If they fail to do either of the above, you are entitled to a refund within consumer rights law. If you're refused a refund after making these points, you're well within your rights to request a chargeback through your bank, providing all the evidence you can! Avoid the company & utilise your rights as a consumer if you're caught out like many others have been.”

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Posted 5 years ago

Dear Dan, I apologise for the inconvenience this may have caused you but having said kindly note that Ofqual regulates the total qualification time and learning hours that a learner has to deploy for a qualification. Any course provider offering you the programme Level 4 : Diploma in Management and Leadership (Pearson), should meet a Total Qualification Time of 370 hrs. Tutors must ensure authenticity of work presented by the learner. As such, you are entrusted with specific minimum time duration for study. A tutor provides a learner with formative feedback. A learner can use Tables, illustrations in order to increase his quality of work. Word count that is placed inside tables cannot be counted to the final word count. Further, your table of content, end text references and bibliography is not counted to your word count. As an academic institution we are responsible for the quality of learner's work and the authenticity of learner's work. Therefore, the feedback to increase quality on your work. The tutor's recommendation to use tables are clearly set to minimise a learner's word count usage most effectively. If data can be tabulated. Definitions could be sequenced to provide meaning of it's development. While meeting the learner's needs for self paced education that offers flexibility, GlobalEduLink is committed to abide by standards of education set by OFQUAL and principles of academic Integrity. I hope this would help. We have tried to reach you over the phone but unfortunately, we couldn’t through to you and it seems the call gets cut off. Further as per our terms and conditions if the learner access the learner is not eligible for the refund and we still request you to complete the course with us. We await your response. Thank you. Global Edulink – Support Team.

Posted 5 years ago

“Poor dated unfit for purpose course. Requested a refund within the 14 days and told as soon as log in you are not entitled to a refund once logged in. Still no refund 1 month on. AVOID !!”

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Posted 5 years ago

Dear Reviewer, We apologise for the inconvenience this may have caused you. We at GEL strive to provide our learners a fast service via an expertise team and we do value your feedback on every issue you encounter. To conduct a proper investigation it would be helpful for us if you could send in your below details to info@globaledulink.co.uk Full Name : E-Mail Address : Phone Number : Awaiting your response to solve this matter quick. Kind Regards, Global Edulink - Learner Support Team.

Posted 5 years ago

“Undoubtedly the worst company I've ever dealt with. several of us attended an AET course, with I have to say a great trainer, we all passed but no certificates 4 months later, Customer service is not even lip service. well get back to you in 30 minutes means 3 weeks if you're lucky or never if you're not. They never have answers for you, just excuse. They just blame somebody else every time you contact them. I've lost a quite a bit in lost earnings so far, so time to deal with that. Good luck if you try but there are other training facilities out there.”

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Posted 5 years ago

Dear Reviewer, We apologise for the inconvenience this may have caused you. We at GEL strive to provide our learners a fast service via an expertise team and we do value your feedback on every issue you encounter. To conduct a proper investigation it would be helpful for us if you could send in your below details to info@globaledulink.co.uk Full Name : E-Mail Address : Phone Number : Awaiting your response to solve this matter quick. Kind Regards, Global Edulink - Learner Support Team.

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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