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Go.compare.com Reviews

4.6 Rating 39,096 Reviews
93 %
of reviewers recommend Go.compare.com
Company Reviews Product Reviews
48,306
 Questions Metrics
4.6
Based on 39,096 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Go.compare.com Reviews
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Location:

Imperial House,Imperial Way, Duffryn
Newport
NP10 8UH

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Anonymous
Unverified Reviewer
“Go Compare - GO ELSEWHERE! Bought home insurance with a promise of £30 with topcashback and they have refused to pay out on a totally legitimate claim! How can a large company do this to an ordinary man on the street in times of austerity! AVOID!”
Helpful Report
Posted 3 years ago
Matt
Unverified Reviewer
“£38 TopCashback payment was declined after I took my car insurance policy out through them. GoCompare refuse to look into it - if they say no, that's it - you just have to swallow it. My advice is to use a different comparison site if you want cashback.”
Helpful Report
Posted 3 years ago
Jeet Rajpal
Verified Reviewer
“Easy to use site, best prices and decent rewards”
Helpful Report
Posted 3 years ago
Mk Mizan
Unverified Reviewer
“I had very good experience with go compare.com it very easy just log in”
Helpful Report
Posted 3 years ago
HUGH JENKINS
Verified Reviewer
“Update on my claim for £250 excess offer.... After many weeks of the runaround I formally complained to GoCompare and a customer services person reviewed the position and sorted out the claim within 24 hours, which is now due to be paid. I am very thankful for that, but clearly the claim process is not working very well. So overall 3 stars.”
Helpful Report
Posted 3 years ago
LDH
Verified Reviewer
“I compared with this company but now received emails and within the email is no option to unsubscribe instead you have to go to their websit and fill in all your details even date of birth and ask them to stop send emails. Seems to me like this company would be really difficult to deal with in the event of a claim if they are being so difficult with unsubscribing”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Easy to use, good prices and a good reward system.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Been with go compere for a number of years that best prices on line.”
Helpful Report
Posted 3 years ago
Ian Robinson
Unverified Reviewer
“Tried to claim £250 excess cover after accident. Absolute nightmare. Provided all SAGA insurance details, accident info and repair bill copy. Still wanted more but SAGA say they have given me everything they would normally do. This is a disgraceful rip-off by Gocompare as they seem to block payment by being awkward I have given up trying and writing the £250 off which is probably what they want anyway. Do not be fooled by this bogus advertising ploy.”
Helpful Report
Posted 3 years ago
Jez Nash
Unverified Reviewer
“Great service and found the cheapest car insurance. Had a bonus voucher too.Great stuff.”
Helpful Report
Posted 3 years ago
Jhonny
Unverified Reviewer
“Was about to buy through GoCompare lured by the excess but after reading the excess pain, decided to no use them. Also decided to send them a "Right to forget" so they dont have my data.”
Helpful Report
Posted 3 years ago
Karl Smithson
Unverified Reviewer
“Very good service”
Helpful Report
Posted 3 years ago
REECE THOMAS
Unverified Reviewer
“Really good and easy to use website”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Great, varied choices to pick from. Very useful and takes the time out of the whole process of finding insurance!”
Helpful Report
Posted 4 years ago
Mr York
Verified Reviewer
“I have started the process of claiming my £95 excess back following a recent claim. 10 days after submission the excess claims department has started giving me the runaround. The email address I've used to submit the claim doesn't match that on the policy apparently, even though every bit of evidential paperwork they requested meets their stated requirements for the £95 excess to be paid back to me. If you're like me and never give up chasing things then go ahead with GoCompare's lure of £250 excess cover. Just be aware that they have departments and people who will put every obstacle in your way to get you to forget about it because it's too much hassle.”
Helpful Report
Posted 4 years ago
Mike Sandell
Unverified Reviewer
“Trying to get your £250 Excess claim back is an absolute nightmare they are trying to make it as difficult as possible for your claim to go through I’m still waiting it’s been more than 7 weeks now I think there hoping you will just give up how can go compare get away with this advertising gimmick.😡”
Helpful Report
Posted 4 years ago
Charles Tomlin
Unverified Reviewer
“Easy hassle free”
Helpful Report
Posted 4 years ago
Paula Lewis
Unverified Reviewer
“Go compare emailed me in a timely manner to remind me that my home insurance was coming up to renewal date. When I logged in to my account all of the leg work had been done for me finding me the cheapest option. This saved me lots of time. I went ahead and chose the home insurance from one of the quotes. It literally only took me a few minutes. I will definitely use go compare next time.”
Helpful Report
Posted 4 years ago
Emma Simcock
Unverified Reviewer
“The prices were higher than other comparison sites so I used them”
Helpful Report
Posted 4 years ago
Ken
Unverified Reviewer
“I agree with a previous comment about claiming your excess back. It would seem they do everything they can to put you off claiming and everybody you ask for documents don’t seem to know about why you need it. You think you would just need to send the receipt of excess but no that’s not enough, also the people you claim from want the go compare schedule which I asked for but a a don’t accept what they send. Absolutely atrocious, still not settled yet”
Helpful Report
Posted 4 years ago
Go.compare.com is rated 4.6 based on 39,096 reviews
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