Go.compare.com Reviews

Name: Go.compare.com
Address: Imperial House,Imperial Way, Duffryn, Newport
Rating: 4.64

4.6 Rating 39,070 Reviews

93 %

of reviewers recommend Go.compare.com

4.6

Based on 39,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Location:

Imperial House,Imperial Way, Duffryn
Newport
NP10 8UH

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Go.compare.com 1 star review on 22nd July 2025

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Dalalnishad

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quite quick to get to results. However when searching for Car Insurance the cheapest quotes need looking at, as once bolt ons the prices soon climb.”

Helpful Report

Posted 6 years ago

Hi Tim, Thanks for taking the time to leave a review. GoCompare are a price comparison service and have no influence over the prices given to you. We do however, show which extras are included and which will cost extra on the results page so you can make an informed decision on which quote you would like to purchase. Regards, Dan.

Posted 6 years ago

“Spent time entering lots of info only to have it change totally on the insurers web site - hopeless! used Devitt direct faultlessly & much cheaper”

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Posted 6 years ago

“My mobile signal was slow to set up my van insurance but ur service I like very much, I may have little use of it but it’s excellent for my needs , so cheers”

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Posted 6 years ago

Hello Nico, Thanks for leaving a review, it's great to know that you find our service excellent! Regards, Samantha.

Posted 6 years ago

“After several attempts I am unable to install APP for Dine. My Samsung J6 is not listed on the install site. Can you help. Thanks.”

Helpful Report

Posted 6 years ago

Hello Aqil, Thanks for taking the time to leave a review. One of the team will be in touch with you soon to discuss your query, keep an eye on your email. Regards, GoCompare.

Posted 6 years ago

“Not bad for a price comparison site @ @ @”

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Posted 6 years ago

“It would help if you got my name right.”

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Posted 6 years ago

Hi Ian, Thanks for taking the time to leave your review. I've had a look at our systems and it shows that you have two accounts, one in 'Ian Lees' and the other in 'Lees Ian'. Usually this is the result of not being able to sign in to your account and so creating a new one. Our system won't allow two identical accounts so you'd have had to enter your name the other way around. Please contact us at customerservices@gocompare.com and we can look at deleting on of your accounts if you'd like. Kind regards, Jenna.

Posted 6 years ago

“I found a cheaper quote from direct line”

Helpful Report

Posted 6 years ago

Hello, Thanks for your review. I’m sorry our quotes were not competitive for you on this occasion. Based on the details you entered, these were the best prices the insurers on our panel were able to offer. If you have any other questions please call me on 01633 654 019. We're open Monday to Friday between 09:00 and 17:30. Many Thanks, Kev

Posted 6 years ago

“Very upset that on my quote was one price it would not accept a payment plan and have a phone number to call By time I got through to talk to someone she looked at the quote and it had gone up by £120 Not a happy bunny”

Helpful Report

Posted 6 years ago

Hello Mandy, Thanks for taking the time to leave a review. We are sorry to hear this has happened, one of the team will be in touch directly to discuss what may have happened. Regards, GoCompare.

Posted 6 years ago

“Good price”

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Posted 6 years ago

“The question is wrong for a start did it make me happy NO WHY WOULD IT .I found cheaper car insurance direct I saved over £150 go compare that.”

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Posted 6 years ago

“Competitive quotes and reasonable priced with a variety of underwriter s”

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Posted 6 years ago

Hello Shahzad, Thanks for leaving a review. It's great to know that you found the quotes competitive! Regards, Samantha.

Posted 6 years ago

“Reasonably happy with first quote however over a few days it kept increasing. By the time I picked up the car it had become too much. I would recommend the simplicity of the site but I feel as if I was being ridiculously rushed!”

Helpful Report

Posted 6 years ago

Hello, Thanks for leaving your review. GoCompare is a comparison website, not an insurer or broker, so we have no influence on the prices that are returned to you. Insurance providers use real-time pricing, meaning prices are only guaranteed at the time of the quote. Your quotes may change if you return to buy later. Regards, GoCompare.

Posted 6 years ago

“It didn’t”

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Posted 6 years ago

Hi Kerry, Thanks for leaving your review. We will contact you directly to see how we can help. Kind Regards, Jenna.

Posted 6 years ago

“cant believe quotes went up by £60.00 overnight, don't get a quote until the day you really need to insure.. not impressed”

Helpful Report

Posted 6 years ago

Hello Tony, Thanks for leaving a review. I will email you with some information regarding this. Regards, Samantha.

Posted 6 years ago

“Came up with reasonable quotes but when I selected one which was not in the the top three I apparently wasn't qualified to claim your meal deals. (Disappointed)”

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Posted 6 years ago

Hello, Thanks for leaving a review. I am going to email you regarding this if that's ok. Regards, Samantha.

Posted 6 years ago

“It helped me get a car Insurance quote. However the questions were too repetitive and the website was slow”

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Posted 6 years ago

Hello, Thanks for leaving a review. I am going to email you regarding this, I hope that's ok. Regards, Samantha.

Posted 6 years ago

“Need to review brokers. Acorn broker are a bunch of thieves”

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Posted 6 years ago

Hello Stephen, Thanks for leaving a review. I'm going to email you to obtain more information regarding this. Regards, Samantha.

Posted 6 years ago

“Found Gocompare.com prices cheaper that the other comparison sites.”

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Posted 6 years ago

Hello, Thanks for leaving a review. I will email you to gather some feedback, hope that's ok. Regards, Samantha.

Posted 6 years ago

“Information was good”

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(Car Insurance) - Posted 6 years ago

Hello Samina, Thanks for leaving a review. It's good to know that you found the information useful. I'll send you an email shortly regarding this review. Regards, Samantha.

Posted 6 years ago

“i took 1 car policy out charged for 2 sorted out now”

Helpful Report

Posted 6 years ago

Hi Melvin, Charged for two policies!? That's definitely not what we like to hear! Just so you know, when you purchase you do so directly with the insurer. GoCompare don't take any payments. We're really pleased that this has been sorted though and hope you will come back soon. Thanks, Jenna.

Posted 6 years ago

Go.compare.com is rated 4.6 based on 39,070 reviews