Go.compare.com Reviews

Name: Go.compare.com
Address: Imperial House,Imperial Way, Duffryn, Newport
Rating: 4.64

4.6 Rating 39,078 Reviews

93 %

of reviewers recommend Go.compare.com

4.6

Based on 39,078 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Location:

Imperial House,Imperial Way, Duffryn
Newport
NP10 8UH

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Go.compare.com 1 star review on 22nd September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Go.compare.com 1 star review on 19th September 2025

Diane Winfrey

Go.compare.com 1 star review on 3rd September 2025

Gemma

Go.compare.com 1 star review on 23rd August 2025

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Go.compare.com 1 star review on 29th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Go.compare.com 1 star review on 28th June 2025

Came Across (‎‪+1 3 26 20 90 32 5‬ ) She Help Me Reclaim My Scamed Cryptocurrency

Go.compare.com 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got insurance prices. Tried to take out insurance. Prices changes while doing this and then still could not take out the insurance. Won’t be using your site again”

Helpful Report

Posted 6 years ago

Hi Phil, Thanks for leaving your review, we're sorry to hear this. Prices are only guaranteed at the time you obtain the quote, if you return to buy at a later date you'll find that the price may have changed. We will contact you directly to see if we can help. Kind Regards, GoCompare.

Posted 6 years ago

“Poor service definitely not competitive. They entice you with cinema and meal 😑”

Helpful Report

Posted 6 years ago

Hi Faisal, Thanks for taking the time to leave your review but it appears that you have confused us with another comparison website. The cinema ticket deal isn't a GoCompare offer, so you might like to contact Compare the Market regarding these. We hope that you'll visit us in the future (we are the company with Gio the Opera singer). Perhaps we can save you some money! Kind Regards, Jenna.

Posted 6 years ago

“Wasted my time and money on pointless phone calls and still have no insurance.”

Helpful Report

Posted 6 years ago

Hello Denise, Thanks for leaving a review. I apologise you feel we have wasted your time and money, with still no insurance. I would like to have more information regarding this so I am going to email you. Regards, Samantha.

Posted 6 years ago

“Had a experience with BG car insurance broker unskilled staff they wasted 2 days of my time to get a car insurance quote but they needed 3rd to get a reply from the insurance company this BG insurance broker are rubbish completely waste of time and money never recommend this to any people if you go for cheap insurance you’ll get sh*t service”

Helpful Report

Posted 6 years ago

Hi, Thanks for taking the time to leave your review, we are sorry to hear of your experience with BG insurance. We display Defacto ratings as well as customer reviews so that customers can make an informed decision before purchasing. As the poor experience you received was by BG insurance, I would advise that you contact them directly with your concerns. Kind Regards, GoCompare.

Posted 6 years ago

“£130 over priced I’m Very disappointed would never recommend you to ever again”

Helpful Report

Posted 6 years ago

Hello Carl, Thanks for taking the time to leave your review. We're very disappointed to hear that we weren't able to save you money but we don't have any influence on the prices given to you. We will send you an email to discuss what went wrong. Regards, GoCompare.

Posted 6 years ago

“Im just coming up for renewal any go compare provided me a quotation. Tge go compare site had the correct hime address tge policy didnt. The address was changed october last year and you did not advise hastings, so my policy would have been void?”

Helpful Report

Posted 6 years ago

Hi Nathan, Thanks for taking the time to leave your review. As we need to discuss some secure details, we will be in contact with you directly to address your issue. Regards, GoCompare.

Posted 6 years ago

“Got a quote then went to purchase 2 weeks later and the price went up by over £100.”

Helpful Report

Posted 6 years ago

Hello Peter, Thanks for your review. We're really saddened by the experience you have had following your visit to our website. We will be sending you an email regarding your review shortly. Thanks again, GoCompare.

Posted 6 years ago

“I tried to renew my home insurance, went through the full process and made the payment. I was then kicked out the system advising session had expired, on checking my account the full balance has been taken off. Please assist me with this.........”

Helpful Report

Posted 6 years ago

Hello Angela, Thanks for your feedback. We are sorry to hear about you having a bad experience. We will be in touch with you so keep an eye on your inbox. Regards, GoCompare.

Posted 6 years ago

“i struggled before i could retrieve my old quote,even though mwas correcty passworrd”

Helpful Report

Posted 6 years ago

Hello Van, Thanks for taking the time to leave a review. We will be in touch shortly so keep an eye on your emails. Regards, GoCompare.

Posted 6 years ago

“Policy had small print so wasn’t fit for purpose .. didn’t know until bought it .. no way of knowing on your site”

Helpful Report

Posted 6 years ago

Hey, Thanks for your review. We're really saddened by the experience you have had following your visit to our website. We will be sending you an email regarding your review shortly. Thanks again, GoCompare.

Posted 6 years ago

“Bad company to deal with”

Helpful Report

Posted 6 years ago

Hi Chris, Thanks for taking the time to leave your review. We will contact you directly to see how we can help and answer any queries you may have. Kind Regards, GoCompare.

Posted 6 years ago

“Wouldn’t allow me to take out policy as I’m on holiday in Cyprus,so no car to drive home from airport in.”

Helpful Report

Posted 6 years ago

Hello, Thanks for your review. We're really saddened by the experience you have had following your visit to our website. We will be sending you an email regarding your review shortly. Thanks again, GoCompare.

Posted 6 years ago

“Marcell wasn't helpful so I went elsewere”

Helpful Report

Posted 6 years ago

Hello Dawn, Thanks for your review. We're really saddened by the experience you have had following your visit to our website. We will be sending you an email regarding your review shortly. Thanks again, GoCompare

Posted 6 years ago

“Nothing wrong you were brilliant”

Helpful Report

Posted 6 years ago

“I'm really bad with your company does not ask for a serious company before you give a price and then shoot a lot more expensive three times more so I had to eliminate this company of my sure insurance of the One Call car very bad and very bad and they do not even pay attention to the polite customer and suited to our needs I do not recommend it to anyone”

Helpful Report

Posted 6 years ago

“won't be using this site again won't let you pass the advert for 2for1 deal”

Helpful Report

Posted 6 years ago

“Was not able to get what I needed.”

Helpful Report

Posted 6 years ago

Hello, Thanks for leaving a review. Sorry you are unhappy after your visit to our site, let's see what we can do to help. Someone from our team will be in touch very soon so keep an eye on your emails. Regards, GoCompare.

Posted 6 years ago

“Went to get car insurance. Looked at the 'best' quotes and progressed on to the companies sites only to find that the things I'd stipulated in my search cost over and above the quotes. Misleading and a waste of time.”

Helpful Report

Posted 6 years ago

Hello, Thanks for your feedback. We are sorry to hear about you having a bad experience. We will be in touch with you so keep an eye on your inbox. Regards, GoCompare.

Posted 6 years ago

“Awful complicated could not redeem my reward”

Helpful Report

Posted 6 years ago

Hi Michelle , Thanks for leaving a review. Sorry you are unhappy after your visit to our site, let’s see what we can do to help. Someone from our team will be in touch very soon so keep an eye on your emails. Thanks again, GoCompare

Posted 6 years ago

“I put in all the details and the cheapest quote was from Saga at £543. I clicked the website and it instantly went up to £629. After an hour and a half on the phone they explained that quoted was from the 5th of February. But I hadn't been on the website on the 5th of February. He was a classic switch and bait tactic. I hadn't been on the date that they told me the quote was 4. And even so it gone up by £75 in less than 2 weeks”

Helpful Report

Posted 6 years ago

Go.compare.com is rated 4.6 based on 39,078 reviews