Go.compare.com Reviews

Name: Go.compare.com
Address: Imperial House,Imperial Way, Duffryn, Newport
Rating: 4.64

4.6 Rating 39,069 Reviews

93 %

of reviewers recommend Go.compare.com

4.6

Based on 39,069 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Location:

Imperial House,Imperial Way, Duffryn
Newport
NP10 8UH

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Go.compare.com 1 star review on 29th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Go.compare.com 1 star review on 28th June 2025

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Go.compare.com 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Go.compare.com 1 star review on 23rd June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Go.compare.com 1 star review on 14th June 2025

This WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me Retrieve My Lost Investment From A Scam

Dalalnishad

Go.compare.com 1 star review on 13th June 2025

Caspar Davenport

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You give me a quote and then I can’t Get through to saga to complete”

Helpful Report

Posted 4 years ago

Hi, Thanks for leaving a review, we're sorry you are having this difficulty when trying to purchase a policy. We are not aware of any issues with this, If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 4 years ago

“You give me a quote and then I can’t Get through to saga to complete”

Helpful Report

Posted 4 years ago

Hi, Thanks for leaving a review, we are sorry to hear that you are having this difficulty, we are not aware of any issues with this, if you could try using a different browser that might help If not, you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 4 years ago

“Saturday 24/20 tried to buy online car insurance,but would not accept the valid date on the debit card,I am now without car insurance”

Helpful Report

Posted 4 years ago

Hi, Thanks for leaving a review, we're sorry to hear this. We are not aware of an issue on our website. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 4 years ago

“Unable to take out policy as web site will not allow me to complete I will try again but I have tried 6 times!!”

Helpful Report

Posted 4 years ago

Hi Phillip, Thanks for leaving a review, we're sorry to hear this. We are not aware of an issue on our website. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 4 years ago

“£7.000 insurance for a 1.4”

Helpful Report

Posted 4 years ago

Hi, Thanks for leaving a review, we’re sorry to hear this. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 4 years ago

“Feels like a scan, showed reasonable price then when redirected to insurer price went up 20%. Did this on all prices I tried”

Helpful Report

Posted 4 years ago

Hi Paul, Thanks for leaving a review. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. However, prices are based on real time pricing and subject to change, which means if you return at a later time to purchase the policy, the previous price is not held for you and an updated quotation will be provided. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 4 years ago

“Use make it so difficult especially churchill”

Helpful Report

Posted 4 years ago

Hi Aird, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this with you. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 4 years ago

“We'd love it if you could help us improve our service. I'm sure you would love it GOV at my expense. Keep singing”

Helpful Report

Posted 4 years ago

Hi, Thanks for leaving a review but we're not quite sure what you are referring to here. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 4 years ago

“Too expensive to”

Helpful Report

Posted 4 years ago

Hi, Thanks for leaving a review and we apologise for any inconvienice caused. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. However, prices are based on real time pricing and subject to change, which means if you return at a later time to purchase the policy, the previous price is not held for you and an updated quotation will be provided. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 4 years ago

“Hi I bought a policy through yourself and I didn’t get the 250 excess and they charged me more on my deposit disputing their system had a error so can you get back to me please”

Helpful Report

Posted 4 years ago

Hi, Thanks for leaving a review, we are sorry to hear that you have not receive your £250.00 excess cover. We would love to discuss this with you. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 4 years ago

“Very frustrating process. All going well until I received the quotes, but when trying to proceed to the insurance site they have no record of the quote. Same issue with several insurance sites, so problem is with GoCompare. So have now have to go through the whole questionnaires again for each insurance provider, which makes GoComplare completely pointless.”

Helpful Report

Posted 4 years ago

Hi, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this with you. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 4 years ago

“Not very happy at all done a quote put registration number in paid for insurance when documents came through in email car was not my car but reg was correct cost me extra £85 to change over”

Helpful Report

Posted 4 years ago

“Not very happy at all done a quote put registration number in paid for insurance when documents came through in email car was not my car but reg was correct cost me extra £85 to change over”

Helpful Report

Posted 4 years ago

Hi Stephen, Thanks for leaving a review, we are sorry to hear that you had this issue following your visit to GoCompare. This is something that we would definitely like to discuss this with you. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 4 years ago

“You have your tied up companies on comparison”

Helpful Report

Posted 4 years ago

Hi Dany, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this with you. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 4 years ago

“FRUSTRATION! data base did not accurately recognise my car from the registration number. Entered correct model info. manually and carried on but couldn't buy without entering Reg. No. and then the details of the car changed!!!!”

Helpful Report

Posted 4 years ago

Hi Fred, Thanks for leaving a review, we are sorry to hear that this occurred and is obviously something we would like to investigate. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 4 years ago

“Your insurance quote was far too dear I got insurance someone else £350 cheaper”

Helpful Report

Posted 4 years ago

Hi Craig, Thanks for leaving a review. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 4 years ago

“I was not impressed with your website, and even less impressed when I rang one of your recommended insurance providers.”

Helpful Report

Posted 4 years ago

Hi Michael, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this with you. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 4 years ago

“I was extremely happy after receiving a very reasonable deal through GoCompare. At the time of taking insurance however I was promised a free £250 excess with ‘paperwork to follow shortly’. Around 6 weeks on I am still waiting for paperwork for this and both e-mails I have sent have been ignored! Not the service that I was expecting : (”

Helpful Report

Posted 4 years ago

“Not impressed by your site. You are not what I expected not as cheap as you make out I found other sites much more cheaper and less complicated to sign into..”

Helpful Report

Posted 4 years ago

“On two separate occasions his week I have tried to pay for my renewal and on both occasions the Payment process was faulty. Nothing wrong with my details, as far as I can tell, and certainly nothing wrong with my Debit card. And each day takes me closer to having no insurance on my car. The on line help line was no use either, round and round. GoCompare has worked for me in the past but not this time. Very frustrating.”

Helpful Report

Posted 4 years ago

Hi Phillip, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this with you in order to establish what has happened. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 4 years ago

Go.compare.com is rated 4.6 based on 39,069 reviews