Golden Equation Reviews

Name: Golden Equation
Address: ASHBURY WORKS GORTON ROAD POTTERY LANE MANCHESTER M12 5AD, MANCHESTER
Rating: 4.71

4.7 Rating 1,224 Reviews

94 %

of reviewers recommend Golden Equation

4.7

Based on 1,224 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0161 230 3680

Email:

support@goldenequation.co.uk

Location:

ASHBURY WORKS GORTON ROAD POTTERY LANE MANCHESTER M12 5AD
MANCHESTER
M12 5AD

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Golden Equation 5 star review on 2nd May 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad fitments ordered an XL size it's like a small size. definitely not recommend all my clothes order is being returned ASAP.”

Helpful Report

Posted 3 years ago

Hey There, Thank you so much for leaving us a review at Golden Equation and I'm so sorry that we didn't respond to your review, it looks as though it has been missed by mistake and I sincerely apologise for that. To apologise for what has happened and for taking so long to reply to your review, we've added 1000 points (£10 credit) to your account on our website and you can redeem this by creating an account on the website by clicking here: https://goldenequation.co.uk/account/register and redeeming these points for a £10 voucher to spend on your next order with us. Once again, I'm so sorry about all of this and if you need help, you can also contact our customer service team via email: support@goldenequation.co.uk and they'll be more than happy to help any time. Kind Regards, Dan Martin GOLDEN EQUATION

Posted 3 years ago

“The Hoodie is to big for that size ,and the trousers are very shorts for size L and XL as well”

Helpful Report

Posted 3 years ago

Hey Daian, Thank you so much for leaving us a review at Golden Equation and I'm so sorry that we didn't respond to your review, it looks as though it has been missed by mistake and I sincerely apologise for that. To apologise for what has happened and for taking so long to reply to your review, we've added 1000 points (£10 credit) to your account on our website and you can redeem this by creating an account on the website by clicking here: https://goldenequation.co.uk/account/register and redeeming these points for a £10 voucher to spend on your next order with us. Once again, I'm so sorry about all of this and if you need help, you can also contact our customer service team via email: support@goldenequation.co.uk and they'll be more than happy to help any time. Kind Regards, Dan Martin GOLDEN EQUATION

Posted 3 years ago

“Not as expected could have been better clothing”

Helpful Report

Posted 4 years ago

Hey Ashiq, Thank you so much for leaving us a review at Golden Equation and I'm so sorry that we didn't respond to your review, it looks as though it has been missed by mistake and I sincerely apologise for that. To apologise for what has happened to your item and for taking so long to reply to your review, we've added 1000 points (£10 credit) to your account on our website and you can redeem this by creating an account on the website by clicking here: https://goldenequation.co.uk/account/register and redeeming these points for a £10 voucher to spend on your next order with us. Once again, I'm so sorry about all of this and if you need help, you can also contact our customer service team via email: support@goldenequation.co.uk and they'll be more than happy to help any time. Kind Regards, Dan Martin GOLDEN EQUATION

Posted 3 years ago

“I bought in online a T-shirt whose fabric wasn't of good quality. If I saw in real life, I wouldn't have taken it even for free. I also bought a sleeveless jacket that wasn't sewn smoothly and poor quality zippers, due to which I could hardly fasten it. Very disappointed, brought everything back”

Helpful Report

Posted 4 years ago

Hey Lia, Thank you so much for leaving us a review at Golden Equation and I'm so sorry that we didn't respond to your review, it looks as though it has been missed by mistake and I sincerely apologise for that. To apologise for what has happened to your item and for taking so long to reply to your review, we've added 1000 points (£10 credit) to your account on our website and you can redeem this by creating an account on the website by clicking here: https://goldenequation.co.uk/account/register and redeeming these points for a £10 voucher to spend on your next order with us. Once again, I'm so sorry about all of this and if you need help, you can also contact our customer service team via email: support@goldenequation.co.uk and they'll be more than happy to help any time. Kind Regards, Dan Martin GOLDEN EQUATION

Posted 3 years ago

“Quality it’s not good at all”

Helpful Report

Posted 4 years ago

“excellent”

Helpful Report

Posted 4 years ago

“This time delivery came very late and the quality of cloths is worst . I been shopping more than£100 but I am not satisfied.”

Helpful Report

Posted 4 years ago

Hey Salman, Thank you so much for leaving us a review at Golden Equation and I'm so sorry that we didn't respond to your review, it looks as though it has been missed by mistake and I sincerely apologise for that. To apologise for what has happened to your item and for taking so long to reply to your review, we've added 1000 points (£10 credit) to your account on our website and you can redeem this by creating an account on the website by clicking here: https://goldenequation.co.uk/account/register and redeeming these points for a £10 voucher to spend on your next order with us. Once again, I'm so sorry about all of this and if you need help, you can also contact our customer service team via email: support@goldenequation.co.uk and they'll be more than happy to help any time. Kind Regards, Dan Martin GOLDEN EQUATION

Posted 3 years ago

“I am waiting for my second order. Hence i am disappointed the one i bought first time from your site!!. I need to return that. If you elre refund the mkney back!!”

Helpful Report

Posted 4 years ago

Hi there, Thank you so much for leaving us this review and I'm so sorry to hear that this has happened. Can you send me an email to daniel.martin@stylewise-ltd.co.uk with your order number and the details of the problem and I'll look into this straight away for you. Kind Regards, Dan @ Golden Equation

Posted 4 years ago

“Service 🤮”

Helpful Report

Posted 4 years ago

Hi Niamat, Thank you so much for leaving us this review about your recent order and I'm so sorry that you had a bad experience whilst shopping with us. I would love to find a solution that would make you happy and if you'd like to drop me an email to daniel.martin@stylewise-ltd.co.uk, I will be more than happy to help in any way I can to make sure that you're happy with everything. Kind Regards, Dan @ Golden Equation.

Posted 4 years ago

“OK I guess”

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Posted 4 years ago

“It’s been a week past estimated delivery time and Royal Mail states that they haven’t even received the parcel related to the tracking number yet.”

Helpful Report

Posted 4 years ago

Hi Steffen, Thank you so much for leaving us this feedback and I'm so sorry about this. We've sent you two email in regards to your order but they might have ended up in your spam box. If you could send me an email to daniel.martin@stylewise-ltd.co.uk I will be more than happy to get this sorted out for you straight away. Kind Regards, Dan @ Golden Equation

Posted 4 years ago

“Said in description that joggers were grey when I got them they were very light grey could of passed as white also the pockets are tiny couldn’t even fit my phone in the pockets worst joggers I’ve ever ordered”

Helpful Report

Posted 4 years ago

Hi Andrew, Thank you so much for leaving us this feedback, we really appreciate it and I'm so sorry that you're unhappy with your item. I will pass this feedback onto our garment technicians and marketing team to make sure that this doesn't happen in the future with any of our photos on our website. Kind Regards, Dan @ Golden Equation

Posted 4 years ago

“I havent even got my order yet”

Helpful Report

Posted 4 years ago

Hi Ben, We replied to your last email and received no response unfortunately! We've refunded the full order for you on this occasion and I'm sorry I wasn't able to help you more. Have a great weekend, Kind Regards, Dan @ Golden Equation

Posted 4 years ago

Golden Equation is rated 4.7 based on 1,224 reviews