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Golden Equation Reviews

4.7 Rating 1,224 Reviews

94 %

of reviewers recommend Golden Equation

Company Reviews

Product Reviews

4.7

Based on 1,224 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0161 230 3680

Email:

support@goldenequation.co.uk

Location:

ASHBURY WORKS GORTON ROAD POTTERY LANE MANCHESTER M12 5AD
MANCHESTER
M12 5AD

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Golden Equation 5 star review on 2nd May 2022

Golden Equation 5 star review on 23rd March 2021

Golden Equation 5 star review on 16th March 2021

Golden Equation 5 star review on 15th March 2021

Golden Equation 5 star review on 28th February 2021

Golden Equation 5 star review on 21st December 2020

Angelica Baines

Golden Equation 4 star review on 17th November 2020

30

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Has been over 3 weeks and still not received my order, same issue as some other reviews: tracking shows dispatched but is ‘on its way to Royal Mail’. Nearly a month later and the tracking still shows ‘on its way to Royal Mail’ Royal Mail in calls have said the package still hasn’t been passed over to them. Have emailed the support email address a total of 3 times over the last 3 weeks and have not received a single reply. Have now had to resort to requesting a refund.”

Posted 3 years ago

Hey There, Thank you so much for leaving us a review at Golden Equation and I'm so sorry that we didn't respond to your review, it looks as though it has been missed by mistake and I sincerely apologise for that. To apologise for what has happened and for taking so long to reply to your review, we've added 1000 points (£10 credit) to your account on our website and you can redeem this by creating an account on the website by clicking here: https://goldenequation.co.uk/account/register and redeeming these points for a £10 voucher to spend on your next order with us. Once again, I'm so sorry about all of this and if you need help, you can also contact our customer service team via email: support@goldenequation.co.uk and they'll be more than happy to help any time. Kind Regards, Dan Martin GOLDEN EQUATION

Posted 3 years ago

“The delivery is taking a long time I placed my order and about a week ago it said my order was shipped and I have not received it yet”

Posted 3 years ago

Hey there, Thank you so much for leaving us a review in regards to your order, we really appreciate it. So I've looked into this further for you and I can see that your order was an International order. We advise that International orders can take around 7-10 working days to be delivered and there may be slight further delays due to covid-19 so we can only apologise about that. I can now see that your order was delivered successfully with the promised delivery time. Kind Regards, Dan @ Golden Equation.

Posted 3 years ago

“Hoodie feels awful inside”

Posted 3 years ago

Hey James, Thank you so much for leaving us a review at Golden Equation and I'm so sorry that we didn't respond to your review, it looks as though it has been missed by mistake and I sincerely apologise for that. To apologise for what has happened to your item and for taking so long to reply to your review, we've added 1000 points (£10 credit) to your account on our website and you can redeem this by creating an account on the website by clicking here: https://goldenequation.co.uk/account/register and redeeming these points for a £10 voucher to spend on your next order with us. Once again, I'm so sorry about all of this and if you need help, you can also contact our customer service team via email: support@goldenequation.co.uk and they'll be more than happy to help any time. Kind Regards, Dan Martin GOLDEN EQUATION

Posted 3 years ago

“the hoody that i ordered was fine, until i washed it and the golden equation logo came off. This happened to the joggers aswell. All the writing and badge came off !!”

Posted 3 years ago

Hey Kieran, Thank you so much for leaving us a review at Golden Equation and I'm so sorry that we didn't respond to your review, it looks as though it has been missed by mistake and I sincerely apologise for that. To apologise for what has happened to your item and for taking so long to reply to your review, we've added 1000 points (£10 credit) to your account on our website and you can redeem this by creating an account on the website by clicking here: https://goldenequation.co.uk/account/register and redeeming these points for a £10 voucher to spend on your next order with us. Once again, I'm so sorry about all of this and if you need help, you can also contact our customer service team via email: support@goldenequation.co.uk and they'll be more than happy to help any time. Kind Regards, Dan Martin GOLDEN EQUATION

Posted 3 years ago

“They are not the same us look the picture this is very poor quality never advise any one and nevar purchase again this company”

Posted 3 years ago

Hey Ayni, Thank you so much for leaving us a review at Golden Equation and I'm so sorry that we didn't respond to your review, it looks as though it has been missed by mistake and I sincerely apologise for that. To apologise for what has happened to your item and for taking so long to reply to your review, we've added 1000 points (£10 credit) to your account on our website and you can redeem this by creating an account on the website by clicking here: https://goldenequation.co.uk/account/register and redeeming these points for a £10 voucher to spend on your next order with us. Once again, I'm so sorry about all of this and if you need help, you can also contact our customer service team via email: support@goldenequation.co.uk and they'll be more than happy to help any time. Kind Regards, Dan Martin GOLDEN EQUATION

Posted 3 years ago

“didn’t receive hoodie”

Posted 3 years ago

Hey Zak, Thank you so much for leaving us a review at Golden Equation and I'm so sorry that we didn't respond to your review, it looks as though it has been missed by mistake and I sincerely apologise for that. To apologise for what has happened and for taking so long to reply to your review, we've added 1000 points (£10 credit) to your account on our website and you can redeem this by creating an account on the website by clicking here: https://goldenequation.co.uk/account/register and redeeming these points for a £10 voucher to spend on your next order with us. Once again, I'm so sorry about all of this and if you need help, you can also contact our customer service team via email: support@goldenequation.co.uk and they'll be more than happy to help any time. Kind Regards, Dan Martin GOLDEN EQUATION

Posted 3 years ago

“To be honest I was not happy with the product. You falsely say Rab on your advert which it clearly isn’t. Also there is a few loose bits of stitching. So lt looks like being another work coat”

Posted 3 years ago

Hey David, Thank you so much for leaving us a review at Golden Equation and I'm so sorry that we didn't respond to your review, it looks as though it has been missed by mistake and I sincerely apologise for that. To apologise for what has happened to your item and for taking so long to reply to your review, we've added 1000 points (£10 credit) to your account on our website and you can redeem this by creating an account on the website by clicking here: https://goldenequation.co.uk/account/register and redeeming these points for a £10 voucher to spend on your next order with us. Once again, I'm so sorry about all of this and if you need help, you can also contact our customer service team via email: support@goldenequation.co.uk and they'll be more than happy to help any time. Kind Regards, Dan Martin GOLDEN EQUATION

Posted 3 years ago

“Hello I didn't receive the item its slowly”

Posted 3 years ago

Hey Abdullah, Thank you so much for leaving us a review at Golden Equation and I'm so sorry that we didn't respond to your review, it looks as though it has been missed by mistake and I sincerely apologise for that. To apologise for what has happened and for taking so long to reply to your review, we've added 1000 points (£10 credit) to your account on our website and you can redeem this by creating an account on the website by clicking here: https://goldenequation.co.uk/account/register and redeeming these points for a £10 voucher to spend on your next order with us. Once again, I'm so sorry about all of this and if you need help, you can also contact our customer service team via email: support@goldenequation.co.uk and they'll be more than happy to help any time. Kind Regards, Dan Martin GOLDEN EQUATION

Posted 3 years ago

“Very bad fitments ordered an XL size it's like a small size. definitely not recommend all my clothes order is being returned ASAP.”

Posted 3 years ago

Hey There, Thank you so much for leaving us a review at Golden Equation and I'm so sorry that we didn't respond to your review, it looks as though it has been missed by mistake and I sincerely apologise for that. To apologise for what has happened and for taking so long to reply to your review, we've added 1000 points (£10 credit) to your account on our website and you can redeem this by creating an account on the website by clicking here: https://goldenequation.co.uk/account/register and redeeming these points for a £10 voucher to spend on your next order with us. Once again, I'm so sorry about all of this and if you need help, you can also contact our customer service team via email: support@goldenequation.co.uk and they'll be more than happy to help any time. Kind Regards, Dan Martin GOLDEN EQUATION

Posted 3 years ago

“The Hoodie is to big for that size ,and the trousers are very shorts for size L and XL as well”

Posted 3 years ago

Hey Daian, Thank you so much for leaving us a review at Golden Equation and I'm so sorry that we didn't respond to your review, it looks as though it has been missed by mistake and I sincerely apologise for that. To apologise for what has happened and for taking so long to reply to your review, we've added 1000 points (£10 credit) to your account on our website and you can redeem this by creating an account on the website by clicking here: https://goldenequation.co.uk/account/register and redeeming these points for a £10 voucher to spend on your next order with us. Once again, I'm so sorry about all of this and if you need help, you can also contact our customer service team via email: support@goldenequation.co.uk and they'll be more than happy to help any time. Kind Regards, Dan Martin GOLDEN EQUATION

Posted 3 years ago

“Not as expected could have been better clothing”

Posted 3 years ago

Hey Ashiq, Thank you so much for leaving us a review at Golden Equation and I'm so sorry that we didn't respond to your review, it looks as though it has been missed by mistake and I sincerely apologise for that. To apologise for what has happened to your item and for taking so long to reply to your review, we've added 1000 points (£10 credit) to your account on our website and you can redeem this by creating an account on the website by clicking here: https://goldenequation.co.uk/account/register and redeeming these points for a £10 voucher to spend on your next order with us. Once again, I'm so sorry about all of this and if you need help, you can also contact our customer service team via email: support@goldenequation.co.uk and they'll be more than happy to help any time. Kind Regards, Dan Martin GOLDEN EQUATION

Posted 3 years ago

“I bought in online a T-shirt whose fabric wasn't of good quality. If I saw in real life, I wouldn't have taken it even for free. I also bought a sleeveless jacket that wasn't sewn smoothly and poor quality zippers, due to which I could hardly fasten it. Very disappointed, brought everything back”

Posted 3 years ago

Hey Lia, Thank you so much for leaving us a review at Golden Equation and I'm so sorry that we didn't respond to your review, it looks as though it has been missed by mistake and I sincerely apologise for that. To apologise for what has happened to your item and for taking so long to reply to your review, we've added 1000 points (£10 credit) to your account on our website and you can redeem this by creating an account on the website by clicking here: https://goldenequation.co.uk/account/register and redeeming these points for a £10 voucher to spend on your next order with us. Once again, I'm so sorry about all of this and if you need help, you can also contact our customer service team via email: support@goldenequation.co.uk and they'll be more than happy to help any time. Kind Regards, Dan Martin GOLDEN EQUATION

Posted 3 years ago

“Quality it’s not good at all”

Posted 4 years ago

“excellent”

Posted 4 years ago

“Good quality clothing”

Posted 3 years ago

“Pleasantly surprised at the value for money of the Golden Equation brand. I live in the DOM / TOM on Reunion Island and the items have arrived very well but you have to be patient.”

Golden Equation 4 star review on 17th November 2020

Posted 3 years ago

“Sent them an email with regards to some shocking tactics, I’m still waiting on a reply to this ——— Last night I clicked on a link on Facebook which was for the Golden Equation Kastav Reflective Pullover Men's Jacket - Reflective priced on sale at £25. On entering your site the price was then priced at £50, I tried several times but each time it came up £50 not the on sale advertised price of £25. I ordered the jacket at the said £50 as we liked the look of it for my son. But I have just came home from work and clicked the link to show my wife, and to my disbelief it was in fact priced at the said £25 as advertised. To say I’m not happy at being charged the £50 for a sale item is an understatement. How can this somewhat glitch have happened. I look forward to your reply.”

Posted 3 years ago

Hey Alexander, We’re so sorry, we’ve looked into it and it was indeed a glitch. As a result, we have refunded you the amount on the order for you. Kind Regards, Dan @ GE

Posted 3 years ago

“I ordered joggers and in a medium they look like they have been knocked together and would fit a 6 year old wouldn't order again off you”

Posted 3 years ago

Hey Gail, Thank you so much for leaving us a review and we're so sorry to hear that you're unhappy with your item. If you'd like to return the item, we'd be more than happy to process a refund for the joggers. If you'd like some advice about how to return these, drop us an email to support@goldenequation.co.uk and we'll be more than happy to assist. Kind Regards, Dan @ GE

Posted 3 years ago

“I bought products on the 15th I received an email that they have been dispatched on the 17th but the Royal Mail tracking shows that they have not reached Royal Mail as on the 21st at 21h30”

Posted 3 years ago

Hey Salman, Thank you so much for leaving us a review at Golden Equation and I'm so sorry that we didn't respond to your review, it looks as though it has been missed by mistake and I sincerely apologise for that. To apologise for what has happened and for taking so long to reply to your review, we've added 1000 points (£10 credit) to your account on our website and you can redeem this by creating an account on the website by clicking here: https://goldenequation.co.uk/account/register and redeeming these points for a £10 voucher to spend on your next order with us. Once again, I'm so sorry about all of this and if you need help, you can also contact our customer service team via email: support@goldenequation.co.uk and they'll be more than happy to help any time. Kind Regards, Dan Martin GOLDEN EQUATION

Posted 3 years ago

“Great products, fast delivery however logo and letters started to peel off first day :/”

Posted 3 years ago

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Golden Equation is rated 4.7 based on 1,224 reviews