Golphin Ltd Reviews

Name: Golphin Ltd
Address: Unit 11 Ailsa Business ParkAilsa Road, Irvine Ind Estate, Irvine
Rating: 4.69

4.7 Rating 163 Reviews

93 %

of reviewers recommend Golphin Ltd

4.7

Based on 163 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01294 537676

Email:

info@golphin.co.uk

Location:

Unit 11 Ailsa Business ParkAilsa Road, Irvine Ind Estate
Irvine
KA12 8LN

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Golphin Ltd 5 star review on 16th March 2023

Jonathan Pearson

Golphin Ltd 5 star review on 16th October 2017

James Street

Anonymous

Anonymous // 01/01/2019

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“Lovely product. Delivered quickly with good communication.”

Helpful Report

Posted 3 years ago

“Great clubs for my son, he loves them and his golf is coming on. I got him the 728 GFK+ set and recently added hybrid, 5i and PW to his set. The only thing I don't like is the driver and hybrid head covers fall off far too easily. We've resorted to leaving them at home but that will lead to a bit of superficial damage (sad face). Great products otherwise, and I'd have given 5star if the head covers were better.”

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Posted 4 years ago

“My 7 year old boy has used GolPhin clubs for three years now. I’ve just bought the advanced set. He’s loving them. Great quality. The service was ok. Sent wrong clubs at first but responded quickly to my email and resolved the problem in 24 hours. Well done customer service. Thank you.”

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Posted 4 years ago

“Bought as a christmas present for my 6 year old grandaughter will do a review in the new year. They do look good though!”

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Posted 5 years ago

“Products look superb the clubs are a Christmas present for my 6 year old son so have not tried them yet .The original order I placed was delivered without a couple of items but after an email the response could not have been quicker and the missing items were delivered. Will definitely use again in the future.”

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Posted 5 years ago

“Hi, I got the gfk 728 driver. I would like to get the gfk+ 728 Driver but couldn't find it online on its own (as in not part of a set). Otherwise all good. Barry”

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Posted 5 years ago

“Great service on the delivery and an excellent product”

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Posted 6 years ago

“The products were easy to find and the purchase was easy to make online.”

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Posted 6 years ago

“The lighter club and thinner grips have meant my 8 year old can take a proper 3/4 swing at the bell now. As a result his enjoyment of the game has increased”

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Posted 6 years ago

“Great clubs to help develop our child’s golfing ability however a little pricey which is the only reason it’s not rated very good. Overall a great investment for our child”

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Posted 6 years ago

“Great product, good service”

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Posted 6 years ago

“Products are great previously bought clubs and my recent purchase was a hoodie. The wrong size was delivered and I needed to send back to get correct size. After receiving correct size hoodie I received and email a couple of days later from customer services with an apology and refund for postage. This has been the send instance I have received wrong product to what I’ve ordered. But it has always been resolved.”

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Posted 1 year ago

“Somewhat clunky service and purchasing experience (can you sell through Amazon or Ebay, rather then own site?). Product are good, if somewhat pricey given how often we need to change them.”

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Posted 4 years ago

“The clubs themselves, especially the driver, were quite nicely constructed. The scale and weight of the putter and driver were well designed; the iron/wedge was less so in my opinion, but it will suffice for a first practical golf set for our son. The bag quality was good, but the folding legs are quite rigid and tend to collapse closed causing the bag to fall over unless it is placed down carefully and very stably; not the forte of a 5-year old. Overall, we were content with the product but the design issues with the iron, usability issues with the bag, and the general feeling that "a kid's putter is a kids putter" did not in our opinion warrant the price. We would probably recommend purchasing the driver alone from Golfin and piecing the other elements together from lower cost manufacturers if we were to have the decision to make again.”

Helpful Report

Posted 6 years ago

Thank you for your review Chris and we hope that the recent changes to our bags will help to rectify the issues that you have identified. We will also have a new putter coming to market in 2018.

Posted 6 years ago

“Golf clubs seem to be of a very good standard, the bag on the other hand is not so. Had first faulty bag replaced without question, but the replacement bag failed, in the exact same way as the first (zip problem) on the very first use!”

Helpful Report

Posted 6 years ago

“Meu filho adora os vossos tacos (passou do GFK526 para os GFK+728) e, eu como Pai, estou igualmente satisfeito com a performance que o meu filho tira dos tacos. Minha nota negativa vai para o facto de 1 dia após ter feito a minha ultima encomenda ter recebido, na vossa newsletter (a qual só passei a receber após fazer a compra), um desconto de 20% para qualquer compra. Tinha sido simpático da vossa parte terem aplicado o desconto à minha compra, até porque sou cliente recorrente.”

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Posted 4 years ago

“A disaster from start to finish.”

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Posted 5 years ago

“Great service but unfortunately the advanced golf clubs (gfk +) did not meet our expectations. The shaft is too rigid, the lenght is not optimal and the grip seems to be of poor quality. There are better options out there for advanced junior players (better quality shafts and more shaft length options).”

Helpful Report

Posted 6 years ago

“Sadly I was looking for a full- sized grownup carry bag but when it arrived I found it was for a child. My fault for purchasing in a hurry. Cost me postage to return I know where to go now for children’s golf equipment !”

Helpful Report

Posted 6 years ago

“The clubs arrived safely and seem to be a gift our grandson will enjoy for many years. The customer service, however, is AWFUL!! I've never written a bad review for a product, but after trying 3 times to reach someone by email and having my emails returned "undeliverable" I tried the contact form on your website....still no response to my email. I'm wondering if your company is all about the sale and nothing more. I'm hoping when it comes to "trading up" to a new set I can even reach someone to discuss this process!”

Helpful Report

Posted 6 years ago

Hey Sharon, I’m sorry to hear that you have been unable to get through to us. We will try to find out why your emails have not been delivered to our server, and our COO has messaged you personally to see how we can help you.

Posted 6 years ago

Golphin Ltd is rated 4.7 based on 163 reviews